Summary
Overview
Work History
Education
Skills
Travelexperience
Personal Information
Timeline
Generic

Ngan Desmond Njioh

Dubai

Summary

Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.

Overview

7
7
years of professional experience

Work History

Manager/Technical Advisor

Peoplelink Inc.
09.2022 - Current
  • Liaised between business and technology units to manage delivery schedules for applications
  • Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities
  • Drafted Technical BOQs and drew schematics for client project requirements
  • Gathered requirements and maintained communication between project teams, internal clients and external stakeholders
  • Analyzed project-related information and made recommendations based on discoveries
  • Managed implementation of new technological improvements resulting in increased efficiency
  • Travel to India for trainings and meetings.

IT/AV Engineer

Auto Millennium LLC.
02.2021 - 08.2022
  • Provided preventive maintenance support; completes inspections of, and maintains records for work completed with primary focus on AV related work orders
  • Worked closely with the rest of the IT organization on coordinating staffing for events, and meetings requiring additional IT/AV assistance
  • Proactively communicate project issues to team in a timely manner
  • Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure
  • Diagnosed and resolved hardware, software and network problems and replaced defective components
  • Installed approved Microsoft Office applications specialized computer monitoring software to computers and provided user assistance on applications
  • Configure network equipment to provide the most reliable communication possible
  • Provided user assistance on applications.

IT/AV Engineer

Hydra solutions
06.2017 - 11.2020
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more
  • Explained technical information in clear terms to promote better understanding for non-technical users
  • Inspected and tested faulty circuit boards and microprocessors
  • Assisted customers with technical support inquiries
  • Evaluated systems according to predetermined checklist and noted issues
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications
  • Set up and maintained user accounts and client access
  • Replaced defective components and parts on malfunctioning computers and office machines.

Education

Bachelor of Technology in Computer Software Engineering -

University of Bamenda

BSc in Pure Physics - undefined

University of Buea

Skills

  • Network architecture
  • Decision making
  • Communication
  • Multi-tasking
  • Networking
  • Problem-solving
  • Troubleshooting
  • Prototyping
  • Machine Learning
  • IT/AV presales
  • Business valuation
  • Advanced SAS proficiency

Travelexperience

  • United Arab Emirates, Resident since Feb 2021
  • Middle East and Africa, Travel for company business

Personal Information

  • Title: IT/Computer Systems Engineer
  • Date of Birth: 10/29/92
  • Nationality: Cameroonian

Timeline

Manager/Technical Advisor

Peoplelink Inc.
09.2022 - Current

IT/AV Engineer

Auto Millennium LLC.
02.2021 - 08.2022

IT/AV Engineer

Hydra solutions
06.2017 - 11.2020

Bachelor of Technology in Computer Software Engineering -

University of Bamenda

BSc in Pure Physics - undefined

University of Buea

Similar Profiles

CREATE PROFILE
Ngan Desmond Njioh