NGUEGANG MANFOUO DORALINE
DUBAI,UAE
Summary
A highly organized and detail-oriented Office Assistant with over 2 years of experience providing administrative support to a variety of departments. Proven ability to manage multiple tasks efficiently while maintaining accuracy and meeting tight deadlines. Possesses excellent communication and problem-solving skills, as well as strong aptitude for quickly learning new software and technologies.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Office Assistant
Bocom Enterprise
Yaounde, Cameroon
07.2019 - 10.2021
- Handling incoming calls and other communications.
- Managing filing system.
- Recording information as needed.
- Greeting clients and visitors as needed.
- Updating paperwork, maintaining documents, and word processing.
- Helping organize and maintain office common areas.
- Performing general office clerk duties and errands.
- Organizing travel by booking accommodation and reservation needs as required.
- Coordinating events as necessary.
- Maintaining supply inventory.
- Maintaining office equipment as needed.
- Aiding with client reception as needed.
- Experience as a virtual assistant.
- Creating, maintaining, and entering information into databases.
Room Attendant
Hilton Hotel
Yaounde, Cameroon
03.2017 - 03.2019
- Cleaned guest rooms and changed linen to high standards.
- Used specific cleaning products in each guest room as per company procedures.
- Delivered extra linen, paper products and toiletries to guests upon request.
- Welcomed guests, provided answers to questions and anticipated service needs.
- Collected debris and emptied rubbish bins, disposing of waste through established disposal processes.
- Logged, reported and turned in lost and found items, facilitating owner identification and item return.
- Disinfected and polished kitchen and bathroom fixtures and appliances, removing contamination and dirt.
- Sanitised fixtures and fittings to maintain excellent hygiene.
- Followed cleaning checklists to match quality specifications for each space.
- Swept, vacuumed, polished and mopped hard floors within establishment.
Education
Bachelor of Science - Office Administration
University of Yaounde 1
Cameroon 02.2016 - 02.2017
Skills
- Report writing
- Microsoft Office proficiency
- Self-directed
- Dedicated team player
- Inventory purchasing
- Expense tracking
- Excel spreadsheets
- Data entry
- Payment posting
- Excel proficiency
- Office administration
Languages
English
Advanced
French
Proficient (C2)
Timeline
Office Assistant
Bocom Enterprise
07.2019 - 10.2021
Room Attendant
Hilton Hotel
03.2017 - 03.2019
Bachelor of Science - Office Administration
University of Yaounde 1
02.2016 - 02.2017
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