Nia Blackmore

• Assisted store manager in meeting standards for customer service and quality.
• Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
• Produced regular sales reports, analyzed data and identified areas for improvement.
• Audited store operations and records under management direction and resolved discrepancies.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Yearly turnover of £1.5 million
• Reduced stock loss from 1.43% at cost to 0.39% within 3 year period

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Rotated merchandise and displays to feature new products and promotions.

Geography B, Graphics C, Business C

1A , 1A, 2B’s, 5C’s (including English and Mathematics)