Nibal El Choueiry

Key Responsibilities & Achievements

• Customer & Stakeholder Engagement:
  Serve as the primary point of contact for customers during project execution, ensuring all technical and commercial commitments are met with precision and professionalism.
• Sales Collaboration:
  Work closely with the Sales and Field teams to support booking targets, providing commercial insights and operational alignment to drive business growth.
• Commercial Operations:
  Oversee end-to-end commercial processes including proposal validation, contract review, order acknowledgment, invoicing, and shipping authorization.
• Business Reporting:
  Prepare and manage critical business reports such as Sales & Operations Planning (S&OP) and Revenue Forecasts (IES) to support strategic decision-making.
• Order & Delivery Management:
  Manage Shipped Awaiting Resolution (SAR) reconciliation and ensure timely delivery, installation, and documentation (e.g., ECR, FAR, CLCA) to customers.
• Warranty & Policy Compliance:
  Monitor and follow up on commercial policies, warranty claims, and core returns, including late fee management and resolution facilitation.
• Failure Analysis & Technical Support:
  Coordinate Failure Analysis Reports (FAR) and act as the customer interface for technical investigations and closeouts.
• Alliance & Business Development Support:
  Participate in alliance meetings, contract reviews, and business development discussions, contributing to strategic partnerships and growth initiatives.
• Special Projects & Process Improvement:
  Lead and actively participate in process enhancement projects aimed at improving operational efficiency and generating additional revenue streams. Provide strategic support to Sales & Marketing and Custom Scope Overhauls (OHs).
• Regional Representation & Training:
  Represent the Voice of Overhaul regionally by attending Turbomachinery Technology Seminars, customer meetings, and product knowledge sessions (e.g., Product Information Letters/Bulletins).

Key Leadership Contributions

A highly analytical and results-oriented procurement leader with a proven ability to drive cost efficiencies, enhance supplier performance, and lead cross-border sourcing strategies. Known for building strong stakeholder relationships, optimizing procurement operations, and ensuring compliance across diverse markets.

• Procurement Strategy & Execution
  Played a key role in the development and execution of procurement strategies, focusing on cost reduction, performance metrics, and long-term value creation across multiple regions.
• Cost Optimization & Supplier Performance
  Conducted comprehensive evaluations of the existing and potential cost base to secure the most competitive total cost of ownership while maintaining high standards of quality and operational performance.
• Cross-Functional Collaboration & SLA Alignment
  Partnered with business leaders to ensure procurement outcomes aligned with service level agreements (SLAs) and organizational goals, fostering a culture of accountability and continuous improvement.
• Vendor Management & Contract Oversight
  Led vendor management efforts, including performance monitoring, contract compliance, and corrective action planning. Reviewed supplier spend to identify cost-saving opportunities and service enhancements.
• Sourcing & Negotiation Leadership
  Directed the sourcing, negotiation, and contracting of goods and services, including bid solicitation, proposal evaluation, and purchase order issuance. Delivered strategic recommendations to support cost reduction initiatives.
• Governance & Compliance Framework
  Continuously developed and refined a governance framework in alignment with legal, regulatory, audit, and risk management requirements, ensuring full compliance across procurement activities.
• Regional Procurement Support
  Provided strategic procurement leadership and operational support across Algeria, Egypt, Spain, Turkey, the UAE, and Pakistan, serving both Turbomach and Solar Turbines business units.
• Process Improvement & Autonomy
  Identified and implemented process efficiencies to streamline procurement operations. Demonstrated the ability to work independently with minimal supervision while engaging effectively with stakeholders at all organizational levels.
• Customer & Stakeholder Engagement
  Acted as the first point of contact for internal customers, ensuring timely resolution of procurement-related inquiries and maintaining strong cross-functional relationships.

Key Leadership Contributions

A dynamic and strategic leader with a strong track record in developing international markets, managing complex accounts, and driving operational excellence. Adept at leading cross-functional teams, enhancing customer satisfaction, and aligning business operations with corporate growth objectives.

• Market Expansion & Strategic Account Management
  Led the development of the service parts business across high-potential markets including Iraq, Pakistan, Qatar, and Egypt, with a focus on key non-U.S. governmental clients. Built and nurtured long-term relationships that contributed to sustained revenue growth and market penetration.
• Customer-Centric Leadership
  Managed high-volume, complex accounts, requiring deep technical and commercial expertise. Maintained high levels of customer satisfaction while identifying growth opportunities and ensuring alignment with client expectations.
• Cross-Functional Collaboration & Representation
  Acted as a key representative of Solar Turbines to both external stakeholders (distributors, agents, freight forwarders) and internal departments (Finance, Legal, Contracts, Planning, Field Service, Asset Management, and Warehousing). Ensured seamless communication and execution across all touchpoints.
• Operational Execution & Compliance
  Served as the liaison between freight forwarders and project management, ensuring compliant and timely execution of overhauled unit shipments. Monitored and expedited parts delivery to meet customer deadlines and revenue targets.
• Policy Development & Process Improvement
  Proactively contributed to the development and revision of departmental policies and procedures, providing clear guidance for daily operations and enhancing overall efficiency.
• Sales Operations & Contract Management
  Led the response to RFQs, order acknowledgments, parts identification, and contract reviews, including negotiation of terms and conditions to secure favorable outcomes for the company.
• Strategic Problem Solving & Conflict Resolution
  Took ownership of resolving operational challenges, particularly in expediting critical parts and managing competing priorities across departments. Provided strategic guidance to peers and stakeholders to ensure business continuity.
• Digital Enablement & Customer Support
  Provided training and support to customers and representatives on Solar’s e-parts platform, enhancing user adoption and streamlining the quoting and ordering process.

Business Development & Operations Lead Key Leadership Contributions

Distributor Federal Food (U.A.E.)

A strategic and results-oriented leader with a proven ability to drive market expansion, optimize operations, and lead cross-functional initiatives that deliver measurable business growth.

• Market Expansion & Strategic Growth
  Spearheaded the expansion of the company’s contact and partner database by over 50%, significantly enhancing daily engagement and unlocking new business opportunities across the UAE.
• Revenue Growth & Product Penetration
  Successfully aligned market development strategies with corporate objectives, resulting in a 23% increase in revenue. Introduced a diversified product range to major retail outlets, ensuring consistent product availability and brand visibility.
• Advertising & Promotional Strategy
  Led the planning and execution of annual and quarterly marketing campaigns, driving brand awareness and customer engagement through targeted advertising and promotional activities.
• Operational Leadership
  Oversaw daily business operations, including sales administration, inventory control, and project cost analysis. Ensured operational efficiency and alignment with financial goals.
• Innovation & Revenue Optimization
  Championed the development of innovative promotional strategies that created incremental revenue opportunities while maintaining profitability and cost control.
• Executive Reporting & Communication
  Delivered weekly business performance reports and sales analytics to senior management, providing actionable insights and supporting strategic decision-making.

Leadership Role – First Aid Responder & Emergency Operations Coordinator Key Leadership Responsibilities & Achievements

A proactive and mission-driven leader with a proven track record in emergency response coordination, team development, and operational planning. Demonstrated ability to lead under pressure, train and mentor teams, and ensure readiness for high-stakes situations.

• Team Leadership & Development
  Appointed Chief of Group, responsible for leading a team of first responders. Oversaw recruitment, training, and performance evaluation to ensure operational excellence and emergency preparedness.
• Training & Readiness Oversight
  Conducted regular readiness assessments and implemented targeted training programs to maintain peak performance and response efficiency. Developed future leaders by identifying and mentoring high-potential team members.
• Operational Planning & Scheduling
  Designed and managed rotational schedules to ensure 24/7 coverage for emergency calls and daily operational tasks. Maintained a high level of team responsiveness and accountability.
• Budget & Resource Management
  Led budget planning and allocation for essential resources, including medical supplies, vehicle maintenance, and community outreach initiatives. Ensured cost-effective operations while maintaining high service standards.
• Emergency Response & Field Operations
  Served as a certified ambulance driver and primary responder during critical incidents. Coordinated field operations and ensured timely, effective care delivery.