NICHOLAS M. KARITU
Dubai,DU
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
WAITER CUM RUNNER
PART TIME MOVEN PICK AL BUSTAN HOTEL/ RIXOS HOTELS
DUBAI
02.2025 - 06.2025
- Liaised with kitchen staff for prompt order delivery to customers.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Helped reduce waiting times by swiftly clearing tables after use.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Explained dish components clearly to inform customers' decisions.
- Worked collaboratively with kitchen staff for efficient service delivery.
WAITER
MEDIGULF QATAR
QATAR, MIDDLE EAST
11.2022 - 11.2024
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Explained dish components clearly to inform customers' decisions.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Advised customers on wine and beverage pairings with selected food items.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
- Stayed up to date on menu changes to accurately answer customer queries.
SECURITY TEAM LEADER
AL KHAN COMPANY
DIBAI
04.2021 - 04.2022
- Liaised effectively with local law enforcement agencies, fostering strong professional relationships for heightened external support when needed.
- Prioritised employee development to foster a highly skilled security team.
- Coordinated security operations, resulting in a safer working environment.
- Managed visitor sign-in processes to maintain secure facility access control.
- Implemented advanced access control systems for increased premises protection.
- Provided detailed incident reports, aiding in swift resolution of issues.
- Conducted regular risk assessments to prevent potential security breaches.
- Developed emergency preparedness plans with clear evacuation procedures.
Education
Diploma - Business Management
Kenyatta University
01.2007 - 01.2010
Certificate - Computer Program
Complex Commercial College
Some College (No Degree) - ELEMENTARY
NGUNGURU SECODARY SCHOOL
NAIROBI 02.1995 - 11.1998
Skills
- Interpersonal skills
- Analytical skills
- Ability to perform tasks without supervision
- Action Oriented
- Honesty
- Punctuality
- Reliability
- Perseverance
- Integrity
- Ability to work under pressure
- Optimism
- Versatility
- Innovation
- High Sense of Commitment
- Dedication
- Self-Motivated
- Initiative
- Excellent organizing skills
- Business acumen
- Teamwork
- Organizational skills
- MS Office
- English
- Kiswahili
Personal Information
- Nationality: Kenyan
- Visa status: Own Visa
Custom
- Self-Motivated and Initiative
- Excellent organizing skills plus business acumen
Languages
English
Fluent
Timeline
WAITER CUM RUNNER
PART TIME MOVEN PICK AL BUSTAN HOTEL/ RIXOS HOTELS
02.2025 - 06.2025
WAITER
MEDIGULF QATAR
11.2022 - 11.2024
SECURITY TEAM LEADER
AL KHAN COMPANY
04.2021 - 04.2022
Diploma - Business Management
Kenyatta University
01.2007 - 01.2010
Some College (No Degree) - ELEMENTARY
NGUNGURU SECODARY SCHOOL
02.1995 - 11.1998
Certificate - Computer Program
Complex Commercial College
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