NICKSON IVOR MONTEIRO

DUTIES AND RESPONSIBILITIES

• Organize and coordinate operations to ensure maximum efficiency
• Handle customer complaints when necessary
• Ensure all records are kept properly and consistently
• Review and prepare reports for senior management
• Ensure supplies and equipment are adequate in quantity and quality
• Greet and check in clients.
• Verify payment methods and update client information.
• Answer phones and emails.
• Assist with incoming and outgoing mail correspondence.
• Keep reception area clean and welcoming.
• Assist with filing and other administrative tasks as needed.
• Handled multi-line phone.
• Protected members privacy.
• Escorted new members through the facility.
• Created weekly class schedules.
• Provided excellent customer service.

DUTIES AND RESPOSIBILITIES

• Collecting food orders from restaurants or food outlets as assigned and Delivering orders to customers' to theirs specified locations promptly and safely.

• Follow delivery timelines and optimize routes using GPS or Zomato app.

• Collect cash from customers for COD orders.

• Maintain the delivery vehicle (bike/scooter) in good condition.

• Wear a helmet and follow traffic rules and company safety guidelines.