Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Volunteer
NICOLAS BOULOS

NICOLAS BOULOS

Senior Business Development Manager
DUBAI

Summary

A management professional with 10+ years of experience in the IT sector, ensuring customer success across the Enterprise, Government and SMB Segment with core competencies in driving revenue growth across emerging industries, markets and geographies. Specific expertise in account management, consulting, channel management and marketing as well as building strategies to increase mind share / market share. Results-focused and capable of handling complex projects and an effective leader with proven abilities in C-suite influence and engagement. A confident and solution focused decision maker with cross industry experience, energized by the challenge of complex problem solving and fostering an innovative environment. FUNCTIONAL EXPERTISE Experience in managing partner businesses by working through the pipeline, sales and deployment cycle. Experience with advocating for business software, with the ability to advocate cloud computing platforms and services. Demonstrated ability to navigate in highly ambiguous work environments.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
3
3
Languages

Work History

Senior Business Development Manager MENA

Builder.AI
Dubai
06.2022 - Current

Achievements:

  • Achieved 146% of target assigned for year FY2022,
  • Onboarded 26 clients in 9 months
  • Awarded ‘Best Distribution of Year’ for Dell Technology for 2020.
  • Achieved 2020 budgeted figures of USD 12 million and profit 840K USD.
  • Served as trusted advisor and SPOC to demonstrate preference for

Key Responsibilities: (Strategic)

  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Generated new business with marketing initiatives and strategic plans.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Developed process to analyze customer feedback to incorporate insights into product development strategies.
  • Scheduled and implemented product promotions in accordance with available inventory and staff resources.
  • Represented company and promoted products at conferences and industry events.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Business Development Manager

Dell Technologies, Mindware FZ LLC
DUBAI
01.2020 - 06.2022

Achievements:

  • Achieved 146% of target assigned for year FY2022,
  • Onboarded 26 clients in 9 months
  • Awarded ‘Best Distribution of Year’ for Dell Technology for 2020.
  • Achieved 2020 budgeted figures of USD 12 million and profit 840K USD.
  • Served as trusted advisor and SPOC to demonstrate preference

Key Responsibilities: (Strategic)

  • Managing and leading the business in the UAE which cover 70% of the Gulf region.
  • Driving the vision, leadership and strategy to grow the business into a strong established player in the industry.
  • Commanding and streamlining sales, successfully controlling key accounts and CXO suite relationships while delivering evolving technology services in data analytics and managed services.
  • Working to customize the GTM plan and develop emirates plans unique to their specific market needs and coordinating execution across the region.
  • Enhancing brand recall, strength and leveraging reach through strategic alliances across the region.
  • Ensuring that all the company’s stakeholders are able to get superior ROI across all company product lines.

Key Responsibilities: (Operations)

  • Handling partner eligibility management, partner identifier management, partner contact management, incentive onboarding, support and escalations and exceptions management which will require calculation analysis and reporting capabilities
  • Managing existing channel partners and working with them to identify and qualify mutually rewarding sales activities, strategies, and business.
  • Collaborating with partners to embed assigned product portfolios in vertical market solutions.
  • Overseeing a team of 5 direct reporting staff members including (2) Inside Sales, (1) Consultants and (2) Engineers.
  • Driving partner satisfaction by leading and supporting training and managing key partner relationships.
  • Managing activities in the non-named accounts scope directly & through channel partners sales.
  • Improving partner sales velocity by ensuring partners are aware of resources and programs available to them to alleviate any friction points; scaling partner impact through our Indirect Providers engagement as well as any complementary partner to partner engagement.
  • Growing the partner ecosystem by surfacing customer wins for partner sell with evidence, surface partner capacity and capability needs and key opportunities to the Partner Management team to drive development and recruitment of new partners.
  • Recruiting and developing the competencies of key targeted Enterprise Channel Partners.

Channel Account Manager

Mindware FZ LLC
Dubai
07.2017 - 12.2019

Achievements:

  • Achieved 110% of target assigned for year FY2018, USD 18 Million.
  • Increased net profits by 8% by tuning profitability models based on vendor’s partner program
  • Expanded channel distribution (partner breadth) by 35% though introduction of multiple vendors
  • Assisted 5 partners to reach USD 1 Million of sales by conducting sales and specialization enablement to Mindware
  • Portfolio.

Key Responsibilities:

  • Managed 25 direct strategic partners
  • Capability to speak and present to customer cloud and AI as Value-Add Distributor.
  • Ensure to provide full data centre portfolio for any project in hand
  • Spearheaded business in strategic accounts, managed service providers in same territory and developed and

executed all sales and channel management functions.

  • Significantly increased revenues for country through effective prospecting and high-value sales opportunities.
  • Developed strategic sales pursuit plans to achieve revenue through innovative services.
  • Consistently ensured market share through new customer acquisitions and looking at new areas to expand portfolio in new emerging business segments.

Product Manager

Dell, Intel & Vertiv, Mindware SAL
04.2013 - 06.2017

Highlights:

  • Managing and leading business in LEVANT and North Africa.
  • Managing entire product line life cycle from strategic planning to tactical activities.
  • Specifying market requirements for current and future products by conducting market research supported by on- going visits to customers and non-customers.
  • Create Marketing promos/bundle programs across Products/Technologies.
  • Promote dedicated product and company within region.
  • Maintain Gross Profit and Revenue for assigned Product Line.
  • Coordinated project planning and execution with team members and team leads
  • Prioritized roadmap in order to achieve product goals and metrics
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions

Education

BA - International Business Management

Notre Dame University
Lebanon
09.2009 - 05.2013

Skills

    Sales Artificial Intelligence

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Accomplishments

  • EMC storage, Cloud
  • Computing, Microsoft Cloud
  • Fundamental, Critical Thinking
  • Decision-Making Strategy
  • Digital Transformation
  • Problem Solving Techniques
  • PERSONAL INFO
  • Language Fluency: Arabic (native), English (expert), French (Fluent)

Certification

EMC storage

Timeline

Senior Business Development Manager MENA

Builder.AI
06.2022 - Current

Business Development Manager

Dell Technologies, Mindware FZ LLC
01.2020 - 06.2022

Channel Account Manager

Mindware FZ LLC
07.2017 - 12.2019

Product Manager

Dell, Intel & Vertiv, Mindware SAL
04.2013 - 06.2017

BA - International Business Management

Notre Dame University
09.2009 - 05.2013
NICOLAS BOULOSSenior Business Development Manager