Nicole Baliguat
Abu Dhabi,UAE
Summary
Experienced sales professional with focus on team leadership and customer satisfaction. Consistently drive revenue growth through strategic planning, coaching, and performance management. Utilise strong communication and problem-solving skills to foster collaborative and motivated sales team.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Sales supervisor
Exotic Colors
Abu Dhabi, UAE
2023.09 - 2025.09
- Delegated tasks effectively, ensuring team productivity was maximised.
- Conducted regular staff training to increase product knowledge and sales skills.
- Managed customer queries to improve overall service experience.
- Coordinated with other departments to ensure smooth operations.
- Supervised the sales team, enhancing their performance and productivity.
- Collaborated with marketing team to design effective sales promotions.
Pharmacy assistant
Watsons Personal Care Stores Philippines
Muntinlupa, Philippines
2021.04 - 2023.06
- Provided excellent customer service, resulting in repeat business from satisfied customers.
- Assisted in the dispensing of prescriptions to ensure customer satisfaction.
- Conducted regular stock checks to maintain an accurate inventory system.
- Supported pharmacist in compiling monthly reports to monitor sales trends and inventory levels.
- Enhanced efficiency by organising medication shelves according to categories and expiry dates.
Receptionist
Solaire Resort and Casino
Pasay, Philippines
2020.02 - 2021.03
- Upheld confidentiality with sensitive information handling procedures.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Managed phone calls, resulting in effective communication flow within the company.
Ticketing agent
MOA ARENA
Pasay , Philippines
2019.05 - 2020.02
- Enhanced team morale through consistent positive interaction with colleagues.
- Managed last-minute booking requests efficiently without compromising service quality.
- Delivered an exceptional level of service despite high-pressure situations during peak hours.
- Resolved queries effectively, fostering improved client relationships.
- Completed customer orders with speed and accuracy.
Education
Bachelor of Science - Tourism Management
STI COLLEGE
Las Piñas City, Philippines 2015.06 - 2019.05
High School Diploma - Secondary School
Las Piñas East National High School
Las Piñas 2011.06 - 2015.03
Skills
- Meeting sales targets
- Handling customer objections
- Delegation and supervision
- Multitasking capabilities
- Product knowledge
- Training staff
- Performance evaluation
Languages
English
Fluent
Certification
- AMADEUS E - Learning Reservation Essentials | March 2016
- Tour Guiding and Escorting Seminar, Quezon Province | 2016
- Club and Resort Immersion and Seminar, Tanay Rizal | 2018
- Nectar Life Skincare Training, UAEAD | 2025.
Timeline
Sales supervisor
Exotic Colors
2023.09 - 2025.09
Pharmacy assistant
Watsons Personal Care Stores Philippines
2021.04 - 2023.06
Receptionist
Solaire Resort and Casino
2020.02 - 2021.03
Ticketing agent
MOA ARENA
2019.05 - 2020.02
Bachelor of Science - Tourism Management
STI COLLEGE
2015.06 - 2019.05
High School Diploma - Secondary School
Las Piñas East National High School
2011.06 - 2015.03