Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
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Nicole Baliguat

Abu Dhabi,UAE

Summary

Experienced sales professional with focus on team leadership and customer satisfaction. Consistently drive revenue growth through strategic planning, coaching, and performance management. Utilise strong communication and problem-solving skills to foster collaborative and motivated sales team.

Overview

6
6
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Sales supervisor

Exotic Colors
Abu Dhabi, UAE
09.2023 - 09.2025
  • Delegated tasks effectively, ensuring team productivity was maximised.
  • Conducted regular staff training to increase product knowledge and sales skills.
  • Managed customer queries to improve overall service experience.
  • Coordinated with other departments to ensure smooth operations.
  • Supervised the sales team, enhancing their performance and productivity.
  • Collaborated with marketing team to design effective sales promotions.

Pharmacy assistant

Watsons Personal Care Stores Philippines
Muntinlupa, Philippines
04.2021 - 06.2023
  • Provided excellent customer service, resulting in repeat business from satisfied customers.
  • Assisted in the dispensing of prescriptions to ensure customer satisfaction.
  • Conducted regular stock checks to maintain an accurate inventory system.
  • Supported pharmacist in compiling monthly reports to monitor sales trends and inventory levels.
  • Enhanced efficiency by organising medication shelves according to categories and expiry dates.

Receptionist

Solaire Resort and Casino
Pasay, Philippines
02.2020 - 03.2021
  • Upheld confidentiality with sensitive information handling procedures.
  • Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Managed phone calls, resulting in effective communication flow within the company.

Ticketing agent

MOA ARENA
Pasay , Philippines
05.2019 - 02.2020
  • Enhanced team morale through consistent positive interaction with colleagues.
  • Managed last-minute booking requests efficiently without compromising service quality.
  • Delivered an exceptional level of service despite high-pressure situations during peak hours.
  • Resolved queries effectively, fostering improved client relationships.
  • Completed customer orders with speed and accuracy.

Education

Bachelor of Science - Tourism Management

STI COLLEGE
Las Piñas City, Philippines
06.2015 - 05.2019

High School Diploma - Secondary School

Las Piñas East National High School
Las Piñas
06.2011 - 03.2015

Skills

  • Meeting sales targets
  • Handling customer objections
  • Delegation and supervision
  • Multitasking capabilities
  • Product knowledge
  • Training staff
  • Performance evaluation

Languages

English
Fluent

Certification

  • AMADEUS E - Learning Reservation Essentials | March 2016
  • Tour Guiding and Escorting Seminar, Quezon Province | 2016
  • Club and Resort Immersion and Seminar, Tanay Rizal | 2018
  • Nectar Life Skincare Training, UAEAD | 2025.

Timeline

Sales supervisor

Exotic Colors
09.2023 - 09.2025

Pharmacy assistant

Watsons Personal Care Stores Philippines
04.2021 - 06.2023

Receptionist

Solaire Resort and Casino
02.2020 - 03.2021

Ticketing agent

MOA ARENA
05.2019 - 02.2020

Bachelor of Science - Tourism Management

STI COLLEGE
06.2015 - 05.2019

High School Diploma - Secondary School

Las Piñas East National High School
06.2011 - 03.2015

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Nicole Baliguat