Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Timeline
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Nidhish Changeth

Nidhish Changeth

Sharjah

Summary

Dynamic professional with a proven track record at NMC Royal Hospital Sharjah, excelling in customer care and account management. Leveraged exceptional communication and time management skills to enhance guest satisfaction and streamline operations. Demonstrated expertise in GST compliance and financial reporting, contributing to significant process improvements. A committed team player, adept at understanding group behavior and optimizing guest relations.

Overview

8
8
years of professional experience

Work History

Guest Service Executive

NMC Royal Hospital Sharjah
Sharjah
01.2022 - Current
  • Delivered outstanding customer service in a fast-paced hospital environment, assisting patients and visitors with a welcoming and helpful demeanor.
  • Efficiently registered patients, verified insurance eligibility, and processed payments, ensuring accurate and timely handling of sensitive information.
  • Resolved patient concerns and escalated issues appropriately, maintaining a calm and professional approach.
  • Streamlined administrative tasks, including appointment scheduling, record keeping, and cash-handling procedures.
  • Supported a positive hospital experience by providing wayfinding assistance, information on services, and compassionate support to those in need.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency.
  • Answered the multi-line telephone with a polite tone of voice to provide general information and answer inquiries.

Cashier Supervisor

Trivian Food Court
Thiruvananthapuram
01.2021 - 10.2021
  • Provided friendly and efficient service to customers in a fast-paced food court.
  • Processed orders, handled cash and online transactions, and maintained accurate cash-handling procedures.
  • Assisted with food preparation and service as needed.
  • Maintained a clean, organized workstation.

Junior Account Executive

Sowparnika Projects & Infrastructure Pvt Ltd
Thiruvananthapuram
11.2019 - 12.2020
  • Managed all accounting operations, including processing bank deposits, reconciling accounts, and generating financial reports to ensure accurate, and timely financial management.
  • Oversaw petty cash handling, maintaining accurate records of disbursements, and ensuring compliance with company policies.
  • Calculated and processed monthly office expenses, including utilities (water, electricity, telephone), rent, and miscellaneous expenditures, ensuring timely payments and budget adherence.

Tax Consultant

KR Ajith & Associates
Thiruvananthapuram
11.2017 - 07.2019
  • Provided comprehensive tax consultancy services, specializing in GST compliance, ITR filing, and tax planning for diverse clients.
  • Proficiently managed client accounts using Tally accounting software, ensuring accurate transaction recording and financial reporting.
  • Leveraged advanced MS Excel skills to perform data analysis, tax calculations, and develop financial models to optimize client outcomes.
  • Successfully assisted clients in navigating complex tax regulations, and minimizing tax liabilities, while adhering to legal requirements.

Site Supervisor

Ghireesh Construction
Thiruvananthapuram
01.2017 - 10.2017
  • Supervised and coordinated construction site activities, ensuring efficient workflow and adherence to safety protocols.
  • Meticulously managed inventory of construction materials, including cement, and other essential supplies, ensuring accurate stock control and timely procurement.
  • Handled labor wage administration, ensuring accurate and timely disbursement of payments, while maintaining comprehensive records.

Education

Bachelor of Commerce -

Kerala university
Thiruvananthapuram, India
09.2016

Higher Secondary - Computer Science With Electronics

Technical Higher Secondary School
Thiruvananthapuram, India
06-2013

Secondary Schools -

Sree Vidyadhiraja Vidya Mandir High School
India
03.2011

MBA - Finanace

Bharathiar University
Coimbatore, India

Skills

  • Optimistic thinker
  • Team player
  • Understanding group behavior
  • Time management
  • Patience
  • Customer care
  • Responsibility
  • Task management
  • Challenging mindset
  • Complaint handling
  • Exceptional communication
  • Guest relations
  • Account management
  • Basic accounting
  • Guest satisfaction focus
  • Guest service

Languages

English, Malayalam, Tamil, English, Malayalam, Hindi, English, Malayalam, Hindi

Disclaimer

I hereby declare that all the information given above are true to the best of my knowledge as we all Know that both hard work and smart work is a need for developing a company and the person career.

Timeline

Guest Service Executive

NMC Royal Hospital Sharjah
01.2022 - Current

Cashier Supervisor

Trivian Food Court
01.2021 - 10.2021

Junior Account Executive

Sowparnika Projects & Infrastructure Pvt Ltd
11.2019 - 12.2020

Tax Consultant

KR Ajith & Associates
11.2017 - 07.2019

Site Supervisor

Ghireesh Construction
01.2017 - 10.2017

Bachelor of Commerce -

Kerala university

Higher Secondary - Computer Science With Electronics

Technical Higher Secondary School

Secondary Schools -

Sree Vidyadhiraja Vidya Mandir High School

MBA - Finanace

Bharathiar University
Nidhish Changeth