Nidhish Changeth
Sharjah
Summary
Dynamic professional with a proven track record at NMC Royal Hospital Sharjah, excelling in customer care and account management. Leveraged exceptional communication and time management skills to enhance guest satisfaction and streamline operations. Demonstrated expertise in GST compliance and financial reporting, contributing to significant process improvements. A committed team player, adept at understanding group behavior and optimizing guest relations.
Overview
8
8
years of professional experience
Work History
Guest Service Executive
NMC Royal Hospital Sharjah
Sharjah
01.2022 - Current
- Delivered outstanding customer service in a fast-paced hospital environment, assisting patients and visitors with a welcoming and helpful demeanor.
- Efficiently registered patients, verified insurance eligibility, and processed payments, ensuring accurate and timely handling of sensitive information.
- Resolved patient concerns and escalated issues appropriately, maintaining a calm and professional approach.
- Streamlined administrative tasks, including appointment scheduling, record keeping, and cash-handling procedures.
- Supported a positive hospital experience by providing wayfinding assistance, information on services, and compassionate support to those in need.
- Managed multiple tasks simultaneously while maintaining a high level of efficiency.
- Answered the multi-line telephone with a polite tone of voice to provide general information and answer inquiries.
Cashier Supervisor
Trivian Food Court
Thiruvananthapuram
01.2021 - 10.2021
- Provided friendly and efficient service to customers in a fast-paced food court.
- Processed orders, handled cash and online transactions, and maintained accurate cash-handling procedures.
- Assisted with food preparation and service as needed.
- Maintained a clean, organized workstation.
Junior Account Executive
Sowparnika Projects & Infrastructure Pvt Ltd
Thiruvananthapuram
11.2019 - 12.2020
- Managed all accounting operations, including processing bank deposits, reconciling accounts, and generating financial reports to ensure accurate, and timely financial management.
- Oversaw petty cash handling, maintaining accurate records of disbursements, and ensuring compliance with company policies.
- Calculated and processed monthly office expenses, including utilities (water, electricity, telephone), rent, and miscellaneous expenditures, ensuring timely payments and budget adherence.
Tax Consultant
KR Ajith & Associates
Thiruvananthapuram
11.2017 - 07.2019
- Provided comprehensive tax consultancy services, specializing in GST compliance, ITR filing, and tax planning for diverse clients.
- Proficiently managed client accounts using Tally accounting software, ensuring accurate transaction recording and financial reporting.
- Leveraged advanced MS Excel skills to perform data analysis, tax calculations, and develop financial models to optimize client outcomes.
- Successfully assisted clients in navigating complex tax regulations, and minimizing tax liabilities, while adhering to legal requirements.
Site Supervisor
Ghireesh Construction
Thiruvananthapuram
01.2017 - 10.2017
- Supervised and coordinated construction site activities, ensuring efficient workflow and adherence to safety protocols.
- Meticulously managed inventory of construction materials, including cement, and other essential supplies, ensuring accurate stock control and timely procurement.
- Handled labor wage administration, ensuring accurate and timely disbursement of payments, while maintaining comprehensive records.
Education
Bachelor of Commerce -
Kerala university
Thiruvananthapuram, India09.2016
Higher Secondary - Computer Science With Electronics
Technical Higher Secondary School
Thiruvananthapuram, India06-2013
Secondary Schools -
Sree Vidyadhiraja Vidya Mandir High School
India03.2011
MBA - Finanace
Bharathiar University
Coimbatore, IndiaSkills
- Optimistic thinker
- Team player
- Understanding group behavior
- Time management
- Patience
- Customer care
- Responsibility
- Task management
- Challenging mindset
- Complaint handling
- Exceptional communication
- Guest relations
- Account management
- Basic accounting
- Guest satisfaction focus
- Guest service
Languages
English, Malayalam, Tamil, English, Malayalam, Hindi, English, Malayalam, Hindi
Disclaimer
I hereby declare that all the information given above are true to the best of my knowledge as we all Know that both hard work and smart work is a need for developing a company and the person career.
Timeline
Guest Service Executive
NMC Royal Hospital Sharjah
01.2022 - Current
Cashier Supervisor
Trivian Food Court
01.2021 - 10.2021
Junior Account Executive
Sowparnika Projects & Infrastructure Pvt Ltd
11.2019 - 12.2020
Tax Consultant
KR Ajith & Associates
11.2017 - 07.2019
Site Supervisor
Ghireesh Construction
01.2017 - 10.2017
Bachelor of Commerce -
Kerala university
Higher Secondary - Computer Science With Electronics
Technical Higher Secondary School
Secondary Schools -
Sree Vidyadhiraja Vidya Mandir High School
MBA - Finanace
Bharathiar University
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