Niel Velasco
Summary
Results-oriented professional with expertise in customer service. Facilitates tailored client solutions and efficiently manages inventory for operational readiness.
Brings strong problem-solving skills and adaptability to dynamic environments, contributing to team objectives and improving client satisfaction.
Team player, hardworking person, trustworthy, punctual, and can handle pressure
Overview
2
2
Languages
4
4
years of professional experience
Work History
Pest Control Technician
Rentokil Initial
08.2025 - Current
- Sprayed pesticides in various areas to minimise and control weeds.
- Utilised personal protective equipment PPE to safeguard against exposure to hazardous chemicals.
- Applied chemical and non-chemical treatments effectively, adhering to health and safety regulations.
- Completed detailed risk assessments before performing pest control operations to identify potential hazards.
- Conducted detailed inspections of properties to identify pest infestations and potential entry points.
- Monitored pest activity post-treatment to assess the effectiveness of interventions and adjust strategies as needed.
Sales Assistant
Capricorn Bakery LLC
12.2022 - 08.2025
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Provided helpful, attentive sales support to generate positive customer feedback.
- Handled customer returns, refunds and exchanges at customer service desk.
Education
Certificate of Higher Education - Computer Technology
Information and Computer Technology
Talisay City01-2006
Bachelor of Science - Bachelor of Science in Electrical Engineering
West Negros University
Bacolod CitySkills
- Pest identification
- Pest treatment
- Fumigation
- Chemical application
- Inspection reporting
- Risk assessment
- Equipment operation
- Inventory control
- Environmental awareness
- Customer relationship management
- Customer support
- Sales support
- Problem solving
Languages
Tagalog
Upper Intermediate
B2
English
Intermediate
B1
Hobbies and interests
- Watching News
- Playing Basketball
- Listening Music
Personal Information
- 40 years old
- Married
- 66.5 kgs
- 163cm
Timeline
Pest Control Technician
Rentokil Initial
08.2025 - Current
Sales Assistant
Capricorn Bakery LLC
12.2022 - 08.2025
Certificate of Higher Education - Computer Technology
Information and Computer Technology
Bachelor of Science - Bachelor of Science in Electrical Engineering
West Negros University