NIHAL MOHAMED M
Dubai
Summary
A results-driven Supply Chain and Operations Professional with experience across the automotive industry and global e-commerce. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Branch In-Charge
Yankees Automotive
05.2025 - Current
- Led end-to-end branch operations across sales, procurement, inventory, logistics, and customer service, ensuring operational continuity, and improving workflow efficiency.
- Increased sales performance by 10-20% by improving customer handling processes, enhancing service quality, and accelerating order fulfillment turnaround times.
- Optimized procurement operations by sourcing reliable suppliers and negotiating competitive pricing, achieving 8-15% cost savings while maintaining 95%+ on-time supplier deliveries, and high product quality.
- Improved inventory accuracy through forecasting and structured replenishment planning, reducing stock-outs by 30-40%, and minimizing excessive or slow-moving stock.
- Enhanced delivery performance by scheduling and coordinating dispatch operations, achieving 98% on-time delivery accuracy, and improving customer satisfaction scores.
- Monitored KPIs and operational metrics to identify process gaps and implement improvements, resulting in 15-25% operational efficiency gains, and stronger overall branch performance.
Supply chain specialist
Amazon
10.2022 - 03.2025
- Designed and executed supply chain strategies that improved operational efficiency, reduced costs, and ensured 95% on-time delivery.
- Managed the procurement of transportation services for over 100 Amazon facilities in North America and Canada by coordinating with over 1,000 logistics companies to achieve efficient and cost-effective operations.
- Coordinated transport scheduling for over 100 Amazon North American facilities, ensuring efficient and timely logistics.
- Formed and led a sub-team of six members through strong research to delicately work on complex tasks, which showed success in driving efficiency and task completion by a 20% increase.
- Successfully trained and mentored 25 new associates during onboarding, ensuring quick adaptation to processes and workflows by increasing new hire satisfaction scores to 95%.
Education
MBA -
Central University of Punjab
Punjab, India01.2022
BBA -
University of Calicut
Kerala, India01.2020
Skills
- Microsoft Office Suite
- SAP MM
- SQL querying
- Power BI
- Data analysis
- ERP and inventory systems
- Automation
- People management
- Team leadership
- Ownership
- Customer-centric approach
- Change management
- Logistics coordination
- Client engagement
Languages
- Malayalam, Native
- English, Fluent
- Hindi, Fluent
- Tamil, Conversational
- Arabic, Basic
Timeline
Branch In-Charge
Yankees Automotive
05.2025 - Current
Supply chain specialist
Amazon
10.2022 - 03.2025
MBA -
Central University of Punjab
BBA -
University of Calicut