NIJO JOSE
Sharjah,United Arab Emirates
Summary
Highly skilled automotive technician with expertise in engine, transmission, and drivetrain diagnostics, as well as suspension, steering, and brake system repairs. Proficient in air conditioning system inspection, electrical schematics interpretation, circuit analysis, and hydraulic systems maintenance. Demonstrates a strong fault-finding approach with accuracy in first-time fixes and a commitment to minimising comebacks. Experienced in mentoring junior technicians, coordinating with service advisors and workshop controllers, and adhering to Mercedes-Benz global standards and safety protocols. Dedicated to continuous learning through Mercedes-Benz Global Training modules while ensuring efficiency and customer satisfaction.
Attentive technician skilled in monitoring and resolving project hazards. Prioritises maintenance and repair tasks with strict time management. Strong record-keeping skills with focus on accuracy.
Motivated individual with strong drive for excellence. Interprets written requirements and specifications to meet project deadlines and quality standards.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work history
DIAGNOSTIC TECHNICIAN (MERCEDES)
ROYAL SWISS AUTO SERVICES
Sharjah
01.2023 - 09.2026
- Perform advanced diagnostics and fault-finding using Mercedes-Benz Xentry Diagnosis.
- Accurately interpret trouble codes (DTCs) and analyze live data to identify issues in engine, transmission, ABS, ESP, and electronic control units (ECUs).
- Carry out root cause analysis and recommend effective repair solutions in accordance with Mercedes-Benz technical standards.
- Collaborate with Team leader and service advisors for accurate job estimation and customer updates.
- Support other technicians by providing technical guidance and troubleshooting assistance.
- Maintain detailed documentation of diagnostic results, repair processes, and service reports in CRM.
- Perform pre purchase inspections ,warranty inspection and quality control checks for high-end vehicles.
- Ensure all work is carried out in compliance with Mercedes-Benz repair quality standards, safety protocols, and global SOPs.
- Supervise and guide junior technicians, providing technical mentorship and on-the-job training.
- Maintain meticulous documentation through DMS (Dealer Management System) and ensure warranty claim accuracy.
DIAGNOSTIC TECHNICIAN (MERCEDES BENZ)
AL MARAGHI AUTO REPAIRS MERCEDES BENZ
Abudhabi
01.2021 - 01.2023
- Perform complex diagnostics, system analysis, and advanced troubleshooting using Xentry, Star Diagnosis, and Mercedes-Benz diagnostic software.
- Interpret wiring diagrams, and technical documents via WIS/ASRA and TIPS.
- Ensure all work is carried out in compliance with Mercedes-Benz repair quality standards, safety protocols, and global SOPs.
- Collaborate with workshop foreman and service advisors for accurate job allocation and repair time estimation.
TECHNICIAN (MERCEDES)
MULTI BRAND SERVICE CENTER
Abudhabi
01.2017 - 01.2020
- Carry out mechanical and electrical repairs on engine systems, suspension, brakes, steering, air conditioning, and transmission.
- Interpret diagnostic trouble codes (DTCs) and live data to recommend appropriate repair actions.
- Conduct periodic maintenance services and vehicle health checks (VHC) in line with manufacturer guidelines.
- Support Diagnostic Technicians in complex diagnostics and repair jobs to build skill competency.
JUNIOR TECHNICIAN
MARUTI SUZUKI INDIA
01.2016 - 01.2017
- Perform basic vehicle servicing tasks such as oil changes, air filter replacement, coolant top-up, and battery checks as per Suzuki maintenance schedules.
- Assist senior technicians in mechanical and electrical repairs under supervision.
- Conduct vehicle inspections, including brake, tire, and suspension checks, and report findings to the workshop supervisor.
- Use basic diagnostic tools to identify minor issues and prepare the vehicle for detailed diagnosis by higher-level technicians.
- Provide general support to workshop activities, parts handling, and housekeeping duties.
Education
High School Diploma -
ST GEORGE H S SCHOOL
KERALA 06.2009 - 03.2010
High School Diploma -
HIGHER SECONDARY
06.2011 - 03.2012
AUTOMOBILE DIPLOMA -
SOUTHERN ENGINEERING INSTITUTE
06.2012 - 05.2014
Skills
- Engine, transmission, and drivetrain diagnostics Suspension and steering system checks and repairs Brake system service and hydraulic diagnostics Air conditioning system inspection and repair
- Strong fault-finding and logical diagnostic approach Ability to identify intermittent or complex faults Accuracy in first-time-fix and minimizing comebacks
- Team coordination with service advisors and workshop controller Mentoring and assisting junior technicians Job card writing and DMS data entry Clear communication of technical issues to non-technical staff
- Maintenance of hydraulic systems
- Troubleshooting expertise
LANGUAGES
MALAYALAM
Proficient (C2)
TAMIL
Fluent
Hindi
Advanced
English
Upper intermediate
Timeline
DIAGNOSTIC TECHNICIAN (MERCEDES)
ROYAL SWISS AUTO SERVICES
01.2023 - 09.2026
DIAGNOSTIC TECHNICIAN (MERCEDES BENZ)
AL MARAGHI AUTO REPAIRS MERCEDES BENZ
01.2021 - 01.2023
TECHNICIAN (MERCEDES)
MULTI BRAND SERVICE CENTER
01.2017 - 01.2020
JUNIOR TECHNICIAN
MARUTI SUZUKI INDIA
01.2016 - 01.2017
AUTOMOBILE DIPLOMA -
SOUTHERN ENGINEERING INSTITUTE
06.2012 - 05.2014
High School Diploma -
HIGHER SECONDARY
06.2011 - 03.2012
High School Diploma -
ST GEORGE H S SCHOOL
06.2009 - 03.2010