Niju Kallatte
Al Ain,UAE
Summary
Accomplished professional with expertise in administration, report preparation, and process optimization. Skilled in staff training, database management, and system streamlining to enhance operational efficiency. Proficient in protective vinyl wrap design using Graphtec Plotter, Cutting Master, and Adobe Illustrator. Strong time management and multitasking abilities.
Career Goal: To excel in an administrative role, leveraging organizational and analytical skills to drive efficiency and productivity.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work history
OFFICE ADMINISTRATOR
Number One Mobile Protection
Al Ain City, Abu Dhabi
01.2018 - 04.2025
- Actively collaborate with the General Manager (GM), providing comprehensive assistance for various office-related tasks, including email communication, supplier order placement, and timely report preparation.
- Oversee and supervise the operations of multiple kiosks, ensuring efficient coordination and smooth daily activities.
- Conduct monthly stock checks at different kiosk locations, meticulously cross-checking inventory and preparing accurate sales invoices.
- Train staff members by equipping them with product knowledge and software proficiency, while actively monitoring their performance.
- Provide continuous back-end support for the sales team, addressing their requirements and facilitating their workflow.
- Handle import/export documentation and prepare FedEx Airway bills as necessary.
- Troubleshoot office-related equipment and software to resolve issues and maintain smooth operations.
- Engage in various research and development projects, contributing to organizational growth and innovation.
- Design protective vinyl wraps for a variety of electronic devices such as mobile phones, tablets, iPads, MacBooks, and laptops using vector design techniques.
- Possess expertise in MS Office, ensuring timely and accurate report preparation.
- Configure and operate Graphtec Plotter models such as the 6000-40 and FC8600-160, extensively involved in producing diverse vinyl protection materials.
- Demonstrate precision and accuracy in designing and testing, achieving up to 0.01mm precision levels.
- Have extensive experience with plotter cutting software such as Cutting Master and Adobe Illustrator.
- Maintain a comprehensive database of 10,000+ designs, continuously updating and expanding the collection.
- Implement streamlined systems and efficient work processes to optimize production and enhance sales operations.
- Conduct product research and testing, ensuring the development of high-quality and innovative solutions.
ASSISTANT MANAGER
GEORGE AND COMPANY, GEOROOF
Kerala, India
11.2014 - 11.2016
- Operational Support: Assisting the Manager in overseeing daily operations, coordinating activities, and ensuring smooth workflow to achieve organizational goals
- Customer Relationship Management: Interacting with customers, addressing their queries and ensuring high levels of customer satisfaction by resolving issues effectively
- Team Coordination: Supervising and coordinating the work of team members, providing guidance and support, and fostering a collaborative work environment for enhanced productivity
SALES AND MARKETING EXECUTIVE
ASHLYN CHEMMANNUR PVT.LTD
New Delhi, India
09.2013 - 11.2014
- Sales activities: Responsible for identifying potential clients, generating leads and conducting sales presentations to achieve sales targets and drive revenue growth
- Market research and analysis: Conducting market research to understand customer needs, analyzing competitor data, and providing insights to develop effective sales and marketing strategies and ensuring high levels of customer satisfaction by resolving issues effectively
- Client relationship management: Building and maintaining strong relationships with clients, understanding their requirements, and providing personalized solutions to enhance customer satisfaction and loyalty
CUSTOMER INTERACTION EXECUTIVE
CHEERS INTERACTIVE (INDIA) PVT.LTD
Mumbai, India
04.2012 - 07.2013
- Customer engagement and support: Interacting with customers, through outbound channels, to address their queries, provide information, and resolve any issues or concerns they may have
- Ensuring a positive customer experience and building strong customer relationships and ensuring high levels of customer satisfaction by resolving issues effectively
- Product knowledge and promotion: Developing a deep understanding of the company's products or services and effectively communicating their features, benefits, and value propositions to customers
- Promoting relevant products or services based on customer needs and preferences
- CRM system management: Utilizing customer relationship management (CRM) systems to record
Education
MBA - Finance Management and Marketing Management
School of Management Studies, University of Calicut
Kerala/ India 08.2009 - 11.2011
Bachelor of Commerce - Finance
University of Calicut
Kerala/ India 07.2006 - 04.2009
Skills
- Designing protective vinyl wraps
- Vector design techniques
- Proficiency in MS Office
- Report preparation
- Configuring Graphtec Plotter
- Operating Graphtec Plotter
- Production of vinyl protection materials
- Precision in designing
- Testing
- Plotter cutting software
- Cutting Master
- Adobe Illustrator
- Database management
- Design concept development
- Streamlined systems implementation
- Efficient work process flows
- Testing and product research
- High-quality solution development
- Efficient time management
- Staff training facilitation
- Multi-Tasking capability
- Telephone etiquette observance
- Office equipment operation
- Communication management
- Invoicing and billing familiarity
- Document control systems
- Administrative support provision
- General administration
Languages
English
Fluent
Malayalam
Native
Hindi
Advanced
Tamil
Intermediate
Arabic
Beginner
Affiliations
- Photography
- Movies
- Fishing
- Music
- DIY Activities
- Driving
References
References available upon request.
Personal Information
- Age: 36
- Gender: Male
- Nationality: Indian
- Marital status: Married
Timeline
OFFICE ADMINISTRATOR
Number One Mobile Protection
01.2018 - 04.2025
ASSISTANT MANAGER
GEORGE AND COMPANY, GEOROOF
11.2014 - 11.2016
SALES AND MARKETING EXECUTIVE
ASHLYN CHEMMANNUR PVT.LTD
09.2013 - 11.2014
CUSTOMER INTERACTION EXECUTIVE
CHEERS INTERACTIVE (INDIA) PVT.LTD
04.2012 - 07.2013
MBA - Finance Management and Marketing Management
School of Management Studies, University of Calicut
08.2009 - 11.2011
Bachelor of Commerce - Finance
University of Calicut
07.2006 - 04.2009
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