Nikhil Bisht
Dubai
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
4
4
years of professional experience
Work History
Waiter
Bertys Events Organization
Dubai
08.2024 - Current
- Greeted guests and answered questions about menu items.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Checked with customers to ensure that they were enjoying their meals.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Brought food and beverages to tables in a timely manner.
- Provided excellent customer service to ensure repeat customers.
Waiter
JW Marriott Hotel Pune
Pune
04.2022 - 12.2023
- Greeted customers, provided menus and answered questions about menu items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Industrial Trainee
Lemon Tree Hotel
Aurangabad
01.2021 - 04.2021
- To follow procedures for food and beverages controls at all times
- Handling section and suggest the signature Food & Beverage to guest
- Assisted in other restaurant in busy operation
- Assist supervisor in Cutlery, Crockery & Glass inventory
- Communicated with multidisciplinary team to learn and develop practical skills.
Education
Diploma In Hospitality - Hospitality
Amrapali University
Haldwani India 08.2022
Skills
- Point of sale (POS) system operations
- Salesmanship
- Food handling safety
- Liquor, wine, and food service
- Guest relations management
- Strong multitasking
- Communication
Projects
Comparative Study Of In Room Dining In Small City Hotels
Languages
Hindi
First Language
English
Advanced (C1)
C1
Personal Information
- D.O.B- 15/07/2001
Timeline
Waiter
Bertys Events Organization
08.2024 - Current
Waiter
JW Marriott Hotel Pune
04.2022 - 12.2023
Industrial Trainee
Lemon Tree Hotel
01.2021 - 04.2021
Diploma In Hospitality - Hospitality
Amrapali University