Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Assistant Accountant & Asst. Operations Executive
PREMIER LINE SEA SHIPPING CO LLC,DUBAI
DUBAI
09.2023 - Current
Obtaining Quotations & Making Booking from the MLO portals.
Coordinating with feeder operators for slot booking.
Coordinating with customer's regarding all the operational works for smooth Operations.
Creating BL and Coordinating with customers regarding their BL needs.
Responsible for Agents/Vendors Invoices and their SOA's.
Checking all the Costs incurred in the shipments and creating the invoice for the customers.
Responsible for maintaining the Petty cash & Operational Cash.
Responsible for Maintaining the Monthly Profit and Loss Account.
Identified needs of customers promptly and efficiently.
Maintained records of payments and expenditures.
Operations Associate
SBI LIFE INSURANCE CO.LTD
RAJAMAHENDRAVARAM
12.2018 - 08.2023
Responsible for High quality customer service through verbal and written communications.
Handling customer legal complaints.
Handling the customer queries and Feedback.
Responsible for the cash and cheques for New Business and renewals.
Scrutinizing the Documents for the New Business, Agency Applications and all other service requests.
Process the Service requests, Complaints and Queries from the customers within specifies limited time.
Responsible for Processing the claims and Surrenders with the TAT.
Managing & Driving an Initiative Process Standardization, complaince & Audit.