Nikita M Sawarkar
Summary
Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Officer
Node Contracting L.L.C.
Dubai
03.2024 - Current
- Managed internal and external communications to ensure timely and efficient information flow.
- Streamlined and upheld digital and physical filing systems
- Administering the procurement function to ensure efficiency and compliance.
- Enforce compliance with safety standards and organizational guidelines in office.
- Managed office inventory and procurement to ensure a well-stocked, organized workspace.
- Accurately maintained employee records, safeguarding confidentiality at all times. Handled invoices and contracts to uphold organizational standards.
- Upheld record accuracy while overseeing office inventory, promoting full stocking and structured arrangement of supplies.
Executive Proposal and Sales Support
Shubham Tanks and Liners Pvt. Ltd.
Mumbai
- Updatation Sales Details in ERP Software & Bitrix Software.
- Preparing Quotations as per requirements.
- Purchased Order Confirmed Preparing Customer Creation Order Acknowledgement in softwares.
- Making Sales Invoice, Uptation of CRM, Client Data Sheet.
- Updation of Client Quotation Sheets & Follow-up with client regarding Quotation Handle Govt Projects and report to CEO.
- Checking Design of Tanks and Nozzle Details.
- Co-ordinating With Factory Team members.
- Assist While EPR Software Launched at premises and updated to respective department for any queries occurs.
Senior Back Office Executive
Jainam Broking Ltd.
Mumbai
- Monitoring and Maintaining Risk Management & Exposure Limits.
- Delivering daily reports on in-house trades for informed decision-making by management.
- Systematically managing trade payouts, pay-ins, and maintaining comprehensive Profit and Loss (P&L) records for accurate financial tracking of the firm.
- Keeping track of records for all newly on boarded clients and traders.
- Vigilantly monitoring and ensuring ongoing compliance with regulations.
Retail Customer Service Associate
Kotak Securities Ltd.
Mumbai
- Managing relationships and operations for all outbound clients.
- Managing call records efficiently across UBONA, Celliusion, and LEADSQUARE platforms.
- Ensuring the meticulous upkeep of client records within the account activity system.
Sales Associate
ORNATE HOMES
Mumbai
- Client Management: Overseeing both online and walk-in clients.
- Accounting: Maintaining customer records and financial books.
- Data Handling: Proficient in Excel for organized data management.
- Customer Service: Assisting end-user retail customers.
- Record Maintenance: Managing purchase and sales records.
- Technical Support: Providing remote assistance using Any Desk, TeamViewer.
- Resolution: Addressing client escalation calls.
Back Office Executive
Public Works Department
Mumbai
- Recordkeeping: Managing details of attendance, salary, and employee information within the department.
- Communication Management: Handling all email processes and managing escalation calls within the department.
- Email Correspondence: Efficiently responding to emails, notices, and messages.
- Financial Administration: Responsible for managing salary, salary slips, and other accounts details.
- IT Skills: Configuring emails on MS Outlook for seamless communication.
- Daily Operations: Handling day-to-day activities and ensuring smooth workflow.
- Documentation: Recording events, issues, and their resolutions in detailed logs.
- Employee Updates: Following up and updating employee status and information regularly.
Back Office Executive
ONE POINT ONE
Mumbai
- Call Management: Documenting escalation calls for MAHANAGAR GAS.
- Client Communication: Managing emails and escalations for MGL clients, responding to messages.
- Query Resolution: Addressing and resolving queries from MGL clients.
- Daily Operations: Overseeing day-to-day activities and reporting to seniors.
- Documentation: Recording events, issues, and resolutions in logs.
- Follow-up: Tracking and updating escalation status.
- Data Analysis: Generating analytical reports using Pivot Tables.
Education
Master in Commerce - Accounting
Mumbai University
India01-2021
Bachelor in Commerce - Accountancy
Mumbai University
India01-2019
Higher Secondary Education - Science
National Institute of Open Schooling
Mumbai, India01-2015
Skills
- Account management and client relations
- Compliance enforcement
- Attention to detail
- Accounting expertise
- Workflow optimization
- Employee relations
- Procurement management
- Supply chain coordination
- Adaptability
Certification
- MS-CIT certified
- Tally ERP 9
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 12/18/96
- Nationality: Indian
Timeline
Administrative Officer
Node Contracting L.L.C.
03.2024 - Current
Executive Proposal and Sales Support
Shubham Tanks and Liners Pvt. Ltd.
Senior Back Office Executive
Jainam Broking Ltd.
Retail Customer Service Associate
Kotak Securities Ltd.
Sales Associate
ORNATE HOMES
Back Office Executive
Public Works Department
Back Office Executive
ONE POINT ONE
Master in Commerce - Accounting
Mumbai University
Bachelor in Commerce - Accountancy
Mumbai University
Higher Secondary Education - Science
National Institute of Open Schooling