Nikita Pathak
Dubai,UAE
Summary
A highly skilled professional with a strong ability to remain calm under pressure, demonstrating exceptional problem-solving and communication skills. Proficient in public speaking and leadership, with a proven track record in public relations. Multilingual capabilities enhance the ability to connect with diverse audiences. Committed to leveraging these skills towards achieving impactful results in future roles.
Overview
1
1
year of professional experience
Work history
Reception manager
Indore Medical Clinic
Indore, India
2023.04 - 2024.03
- Trained new reception staff members, ensuring high standards of customer service.
- Established efficient communication channels with other hotel departments, improving operational flow.
- Streamlined reception processes for improved guest experience.
- Liaised with housekeeping and maintenance departments to maintain hotel standards.
- Coached front of house teams in delivering smooth, professional reception services.
- Oversaw front desk operations and trained team to handle high volume work with professionalism and accuracy.
- Handled customer complaints calmly and professionally to maintain hotel reputation.
- Facilitated corporate functions, conferences and other large scale events.
- Used customer satisfaction survey findings to address improvement areas.
Education
Foundation degree - Business
Jineshwar Higher Secondary School
Indore / India /2021 - /2023
Bachelor of Business Administration - Business
Sugni Devi Girls College
Indore / India /2024 - /2026
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Leadership
- Public Relations
- Multilingual
Languages
Hindi
Proficient (C2)
English
Fluent
Marathi
Upper intermediate
Affiliations
- Exploring Cultures
- listen music
- Play Badminton
- Reading books
- Cooking
- Exercise & Fitness
- Art & Craft
Accomplishments
i have got more then 5 modeling awards till 2024 on local platform.
Timeline
Reception manager
Indore Medical Clinic
2023.04 - 2024.03
Bachelor of Business Administration - Business
Sugni Devi Girls College
/2024 - /2026
Foundation degree - Business
Jineshwar Higher Secondary School
/2021 - /2023