Nikitha Bhaskaran
Dubai
Summary
Business development professional Self motivated and success driven business development professional with 5+ years of experience in solution selling and new business development. such as determining the demand for the products and services offered by a firm and its competitors in order to identify new potential customers. Proven customer service and managerial skills to lead a team.
Overview
6
6
years of professional experience
Work History
Business Development Executive
More Ideas General Trading
01.2022 - Current
- Study on the Service
- Quality provided by
- Decathlon which leads to the customers to be loyal for their services.
- Attended monthly sales meetings and quarterly sales trainings.
- Quoted prices, credit terms and other bid specifications.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Trained new employees on customer service, money handling and organizing strategies.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Recorded accurate and efficient records in customer database.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Informed customers of promotions to increase sales productivity and volume.
- Achieved or exceeded company-defined sales quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Built diverse and consistent sales portfolio.
Crampete
06.2019 - Current
- Consistency in achieving the targets without fail in every month until now and maintain a track on it
- Good in complaints handling in Crampete
Business Development Executive
Brainvalley Solutions Pvt Ltd
05.2019 - 10.2021
- Crampete provide an e-learning applications and class room sessions for students and working professionals to up-skill their technical knowledge
- Communicating with customers,making outbound calls and following up on leads
- Increase the loyalty or satisfaction of existing customers by solving a problem or challenge and maintain a good relationship
- Experience in SaaS product called Quizky, make calls, fix demo and make presentations
- Accomplished ambitious sales targets based on extensive market research and analysis
Color Consultant
Asian Paints Pvt Ltd
01.2017 - 08.2018
- The company engaged in the business of manufacturing and distribution of paints, products related to home decor and providing related services
- Maintained high-level product knowledge
- Received 95% positive marks for conveying product features and benefits, as reported in customer surveys
- Build customer loyalty through fostering strong relationships
- Retained average repeat- customers
- Achieved the best performer of the quarter by achieving target in Nilaya wallpapers
- INTERNSHIP
- Service Quailty Leads to Loyalty
Education
MBA - Retail Management and Finance
CHINMAYA INSTITUTE OF TECHNOLOGY
09.2016
Bsc - Mathematics
CHINMAYA MISSION COLLEGE
04.2014
Skills
- Post Relationship Management
- Computer proficiency in MS Word , Excel
- Conscientious and positive
- Objection Handling and Time management
- Competitive Analysis
- LANGUAGES
- ENGLISH
- Full Professional Proficiency
- TAMIL, MALAYALAM
- Sales Expertise
- Client Consultations
- Customer Service
- Prospecting and Cold Calling
- Revenue and Profit Maximization
- Business Development and Planning
- Order Management
- Team Leadership
- Production Leadership
- Sales Presentation
- Coaching and Mentoring
- Excellent Listening Skills
- Lead Pipeline Development
- Analytical Problem Solver
- Training and Development
- Profitability Improvement
- Profit Target Achievement
Accomplishments
- Ranked as a top performer, averaging 125% above sales quota each month.
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Boosted add-on business by 150% within 45 days of hire.
Additional Information
- Achievements/Tasks Achievements/Tasks Courses
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Timeline
Business Development Executive
More Ideas General Trading
01.2022 - Current
Crampete
06.2019 - Current
Business Development Executive
Brainvalley Solutions Pvt Ltd
05.2019 - 10.2021
Color Consultant
Asian Paints Pvt Ltd
01.2017 - 08.2018
MBA - Retail Management and Finance
CHINMAYA INSTITUTE OF TECHNOLOGY
Bsc - Mathematics
CHINMAYA MISSION COLLEGE