Nikola Vasic
Dubai,UAE
Summary
Enthusiastic and hardworking with a winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Aspires to supervise a successful restaurant.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Food&Beverage Supervisor
All'onda Restaurant
Dubai
11.2018 - 10.2024
- Responsible for assisting restaurant manager in the supervision of whole food and beverage operation
- Ensure that all standards and hotel cash handling procedures are met
- Scheduled and trained employees
- Visit dining tables to check on guests and make sure they are satisfied with food choices and service
- Support the entire Food & Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing
- Inspect a restaurant's kitchen and oversee food preparation to determine whether all food safety and sanitation regulations and standards are being met
- Assist the Restaurant Manager in planning and setting up for special events (e.g., New Years, Holiday Events, etc.)
Head Waiter
Play Restaurant
Dubai
01.2018 - 06.2018
- Provides professional service to guests, ensuring their restaurant visit will become a memorable dining experience
- Work in close cooperation with the Kitchen and Stewarding as well as cashiers to ensure a smooth running operation
- Monitor duty schedules for the respective team
- Inspects dining tables and work areas for cleanliness
- Ensure the proper appearance and grooming of assigned employees
- Work towards the timely set up according to the meal settings and in line with the opening hours
- Handles the welcoming of arriving guests and their seating through the hostess and takes over, if not available.
Head Waiter
Zuma
Abu Dhabi
07.2015 - 07.2017
- Display hospitality with both guests and co-workers
- Take pride in all facets of the service to include quality, appearance, and cleanliness of self and restaurant
- Serves VIP and private dining room guests
- Learn menu items and be able to describe them appropriately to guests
- Takes and serves beverage and food orders in timely manner and in compliance with all company and health department standards and policies
- Deliver guest's bill and thank them for dining at the restaurant
- Work with other staffs and be a team player
- Mentoring and training newly hired staff; giving information about the company's day to day operations as per the job description.
Assistant Restaurant Manager
Giardino
Novi Sad
12.2012 - 06.2015
- Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
- Effectively manage the restaurant in the absence of the Restaurant Manager
- Provide direction to shift leaders, and staff to achieve restaurant goals
- Consistently review operations and staff to identify any problems, concerns and opportunities for improvement
- Provide coaching and feedback to managers and staff and assess performance on an ongoing basis
- Create a positive guest experience by delivering a high level of service and ensuring all staff engages guests to understand their needs and exceed expectations
- Manage the restaurant to meet or exceed standards in food quality, safety and cleanliness.
Supervisor
Sokace
Novi Sad
01.2010 - 12.2012
- Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions
- Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift
- Communicate effectively, both verbally and in writing, to provide clear direction to the staff
- Observe performance and encourage improvement where necessary.
Waiter
Terasa
Novi Sad
10.2008 - 10.2009
- Greets guests and presents them with the menu
- Inform guests about the special items for the day and menu changes if any
- Suggest food and beverages to the guest and also try to upsell
- Communicate to the guest and provide assistance with their queries
- Promptly respond to guest with any additional request
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
Education
Secondary -
Technicka Skola Jovan Vukanic
Novi Sad, Serbia 09.2004 - 06.2006
Secondary - undefined
Technicka Skola Jovan Vukanic
Novi Sad, Serbia 09.2004 - 06.2006
Skills
- Computer Applications
- Strong Organizational and Interpersonal skills
- Good Communication Skills
- Self-motivated
- Time Management
- Coaching and Mentoring
- Management Training
- Regulatory Compliance
- Cash handling proficiency
- Staff training and supervision
- Product knowledge expertise
Personal Information
- Age: 29
- Date of birth: 11/24/88
- Nationality: Serbian
- Marital status: Single
Custom
Bar Men's Training Course, Novi Sad, Serbia
Timeline
Food&Beverage Supervisor
All'onda Restaurant
11.2018 - 10.2024
Head Waiter
Play Restaurant
01.2018 - 06.2018
Head Waiter
Zuma
07.2015 - 07.2017
Assistant Restaurant Manager
Giardino
12.2012 - 06.2015
Supervisor
Sokace
01.2010 - 12.2012
Waiter
Terasa
10.2008 - 10.2009
Secondary -
Technicka Skola Jovan Vukanic
09.2004 - 06.2006
Secondary - undefined
Technicka Skola Jovan Vukanic
09.2004 - 06.2006
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