Ni Komang Klariza Ajustin
Dubai
Summary
Knowledgeable Spa therapist with 8 years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Spa Therapist
Jumeirah Zabeel Saray
10.2021 - Current
- Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
- Assisted in maintaining inventory levels by ordering supplies as needed, minimizing downtime between appointments.
- Contributed to a team-oriented work environment by effectively communicating with colleagues and supporting their efforts in delivering excellent guest experiences.
- Utilized various massage modalities to address individual client needs, resulting in improved pain relief and relaxation outcomes.
- Conducted thorough consultations with clients to identify specific needs and recommend appropriate treatments.
- Delivered exceptional customer service, resulting in positive reviews and repeat visits from satisfied clients.
- Continuously updated knowledge of industry trends and advancements, incorporating innovative techniques into therapy offerings.
Head Therapist
Soul Senses Spa At Jumeirah Creekside Hotel, Movenpick Hotel, Marriot Abu Dhabi
12.2020 - 09.2022
- Mentored junior therapists, fostering professional growth and skill development within the team.
- Implemented client feedback mechanisms to continuously improve services based on their needs and preferences.
- Managed inventory of essential oils, lotions, linens, supplies to ensure adequate stock levels while reducing waste or overstocking costs.
- Maximized revenue by effectively managing client appointments, minimizing cancellations, and filling open slots efficiently.
- Optimized treatment room setup to provide a calm, soothing atmosphere conducive to relaxation during head massages sessions.
- Increased repeat clientele through excellent customer service and attention to detail during treatments.
- Maintained accurate client records detailing treatment history, preferences, and progress for future reference during follow-up appointments.
- Maintained a clean, hygienic, and inviting treatment environment for clients'' comfort and safety.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Spa Therapist
Crown Plaza Istanbul Turkey
05.2018 - 12.2020
- Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
- Contributed to a team-oriented work environment by effectively communicating with colleagues and supporting their efforts in delivering excellent guest experiences.
- Utilized various massage modalities to address individual client needs, resulting in improved pain relief and relaxation outcomes.
- Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
- Developed strong relationships with clients through empathetic listening skills and genuine concern for their wellbeing.
- Maintained accurate records of client information, including preferences, allergies, and contraindications for future reference during appointments.
Spa Therapist
Double Three Hotel Kapadokya Turkey
04.2017 - 04.2018
- Promoted wellness by educating clients on self-care and stress management techniques.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Improved overall client well-being with customized aromatherapy blends during massage sessions.
- Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
- Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
Education
SPA Advance Course -
SBIA Spa Bali International Academy
01.2017
Senior High School -
SMA Negeri 1 Melaya
01.2014
Skills
- BALINESSE MASSAGE
- DEEP TISSUE MASSAGE
- THAI MASSAGE
- THAI AROMA MASSAGE
- AROMA THERAPY MASSAGE
- HOT STONES MASSAGE
- SHIATSHU MASSAGE
- SHIRODARA
- HOT OIL MASSAGE
- SLIMMING MASSAGE
- FOUR HAND MASSAGE
- HERBAL THAI MASSAGE
- LAVA SHELL MASSAGE
- REFLEXOLOGY MASSAGE
- FACIAL TREATMENT
- MOROCAN BATH
- TURKISH HAMAM
- BODY SCRUB TREATMENT
- BODY WRAP TREATMENT
- HAIR TREATMENT WITH BLOW DRY
Languages
English
Advanced (C1)
Turkish
Upper intermediate (B2)
Timeline
Spa Therapist
Jumeirah Zabeel Saray
10.2021 - Current
Head Therapist
Soul Senses Spa At Jumeirah Creekside Hotel, Movenpick Hotel, Marriot Abu Dhabi
12.2020 - 09.2022
Spa Therapist
Crown Plaza Istanbul Turkey
05.2018 - 12.2020
Spa Therapist
Double Three Hotel Kapadokya Turkey
04.2017 - 04.2018
SPA Advance Course -
SBIA Spa Bali International Academy
Senior High School -
SMA Negeri 1 Melaya
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