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I provide beneficial technical support and customer service to clients, using my skills in researching, analyzing, and maintaining various PC hardware and software. I respond to incoming calls and emails daily, resolving issues and ensuring customer satisfaction. I also handle IT support relating to technical issues involving a variety of applications and operating systems for customers and staff.

With over five years of experience in warehouse operations, I have developed a strong background in inventory control and quality assurance. I have followed OSHA regulations and safety laws, and worked with diverse teams to achieve optimal performance and efficiency. I am currently pursuing a degree in Information Technology at Georgia State University, and have obtained multiple certifications in cybersecurity from reputable organizations. I am passionate about learning new technologies and applying them to real-world problems. I am driven by a desire to excel in every endeavor. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Office professional with strong organizational skills and focus on efficient operations and support. Proven track record in managing schedules, coordinating events, and handling communications. Known for fostering team collaboration and adaptability in dynamic environments. Reliable in meeting deadlines and achieving results. Skilled in Microsoft Office Suite, project management, and customer service.

Dedicated Pharmacist offering more than 2 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators.

Aspiring Certified Phlebotomy Technician (CPT) with comprehensive training in venipuncture and specimen processing. Experienced in high-volume customer service and meticulous procedural adherence. Eager to bring strong communication, patience, and accuracy to a clinical laboratory or patient service center.
Experienced with providing compassionate support to individuals requiring assistance. Utilizes excellent communication and problem-solving skills to address and resolve issues efficiently. Knowledge of creating positive and supportive environment for both clients and team members.

Nileena Rahman

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Tech Support/Operations Coordinator

Website Designer/UI/UX Designer

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Bachelor of Engineering - Computer Science

Senior Secondary Education -

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Tech Support/Operations Coordinator

Website Designer/UI/UX Designer

Bachelor of Engineering - Computer Science

Senior Secondary Education -

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