Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NIMA DOLMA BHUTIA

NIMA DOLMA BHUTIA

Dubai

Summary

Adaptable operations assistant with a proven track record of delivering exceptional results. Consistently meets job demands and deadlines by maintaining a diligent work ethic and unwavering dedication to quality. Possesses extensive experience in providing first-class support, ensuring smooth operations and efficient processes. Adept at adapting to changing environments and collaborating effectively with cross-functional teams to achieve organizational objectives.

Overview

11
11
years of professional experience

Work History

Operation Assistant

Emirates Flight Catering
11.2021 - Current
  • Receiving calls from customers and crew on board for meal order and menu requirements
  • Extraction of flight data from airlines portal or mails or telex system for accurate capture Into ERP for creation of Flight Catering Orders (FCOs)
  • Monitoring all email received and taking necessary action for all the Emails
  • Sending meal order from D-24 to D-01 for changes in meal figures
  • Sending meal onboard email for Outstation
  • Perform clerical duties such as receiving and dispatch of communication, documents, Photocopying, printing and distribution of ERP checklists and sign-offs
  • Informing last minute changes to all internal customers
  • Prepare and dispatch cargo sigh off through email
  • Preparing billing information for customers and sending payment link for invoicing
  • Handling invoicing for all flights
  • Provide assistance in various projects assigned by the seniors.

Clerk

Emirates Flight Catering
06.2018 - 11.2021
  • Accurate data capture of all ERP processes within the Oracle JD Edwards Enterprise Resource Planning (ERP) System
  • Extraction of flight data from airlines portal or mails or telex system for accurate capture into ERP for creation of Flight Catering Orders (FCOs)
  • Responsible for attaching and dispatching of Load Summary Reports (LSRs) to the relevant Departments through Email at D-24 and D-12
  • Updating the ERP system on any changes on flight/passenger movements and changes
  • Dispatching of flight at D-01 for MOB sigh off with accurate final figures
  • Perform clerical duties such as receiving and dispatch of communication, documents, photocopying, printing and distribution of ERP checklists and sign-offs
  • Prepare and dispatch cargo sigh off through email
  • Provide assistance in various projects assigned by the seniors.

Team Member

Emirates Flight Catering
08.2015 - 05.2018
  • Answering telephone calls regarding of work and forwarding any information about the flight changes
  • Checking new menu every month or updating menu according to the changes
  • Updating the monitor for the increases that needed in each flight
  • Preparing food as required in every flights and ensure that the temperature of the food that we prepare was not in the high risk
  • Handling the food in proper way and following the hygiene insurances
  • Assembles the flight requirements from all section according to galley-loading plan, the packing list and the menu specifications
  • Knowledge of Special Meals requested by the passenger
  • Analyze and create solutions during situations involving aircraft change and meal uplift change.

Waitress

Lords Plaza Hotel
11.2013 - 11.2015
  • Provided menus and take orders, served food and beverages
  • Offered welcome drinks to customers
  • Regularly checked on guests to ensure satisfaction with each food course and beverages
  • Consistently adhered to quality expatiations and standards
  • Take orders from and serve food and beverages to patrons
  • Answer questions about the menu and make recommendations when appropriate or requested
  • Prepare appetizers, salads, and cold dishes
  • Assist a team of hosts and hostesses by greeting, seating, and thanking customers
  • Communicate with kitchen staff directly and via computers.

Education

Central Board Of Secondary Examination -

Central School of Tibetans
Sonada

High School CBSC -

CST Darjeeling
Sonada Darjeeling

Bachelor of Arts -

Sonada degree college
Sonada Darjeeling

Skills

Power Point

Languages

English
Proficient
C2
Hindi
Proficient
C2

Timeline

Operation Assistant

Emirates Flight Catering
11.2021 - Current

Clerk

Emirates Flight Catering
06.2018 - 11.2021

Team Member

Emirates Flight Catering
08.2015 - 05.2018

Waitress

Lords Plaza Hotel
11.2013 - 11.2015

Central Board Of Secondary Examination -

Central School of Tibetans

High School CBSC -

CST Darjeeling

Bachelor of Arts -

Sonada degree college

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NIMA DOLMA BHUTIA