NIMESHA SENEVIRATHNA
Dubai,UAE
Summary
Retail professional with a proven track record in delivering exceptional customer service and driving sales growth. Strong communication skills and extensive product knowledge enhance customer engagement. Consistently meets sales targets through effective merchandising techniques and a welcoming store environment.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Retail sales associate
MORA CLOTHING
Colombo, Sri Lanka
01.2024 - 01.2025
- Handled cash transactions accurately maintaining financial integrity.
- Dealt with returns, ensuring customer satisfaction.
- Supported marketing initiatives by setting up promotional displays.
- Advised customers on product selection based on their needs.
- Boosted store reputation with excellent customer service skills.
- Established rapport with customers through attentive listening and communication.
- Upheld company policies whilst interacting with customers and colleagues.
- Maintained tidy sales floor to enhance shopping experience.
- Conducted inventory checks to ensure stock accuracy.
- Participated in staff meetings contributing valuable insights for improvement.
- Provided product knowledge to customers for informed purchases.
- Assisted in visual merchandising, improving shop floor appeal.
Education
BSc(Hons.) - Software Engineering
University of Alberta
CanadaICT NVQ Level 3 & 5 - undefined
LAVTC Sri Lanka
Certificates - Chinese Language
Shandong University of Science and Technology
IELTS Advanced Level - undefined
British Council
Examination & Ordinary Level Examination - undefined
Mahinda Rajapaksha College
Skills
- MS Office
- Team work Strong
- Communication skills
- Problem Solving
- Fast learner
- Basic Network knowledge
Certification
- Swimming
- Athletics
- Multimedia
LANGUAGES
Sinhala Native
English Fluent
Chinese Intermediate
Tamil Beginner
REFERENCES
- Iroshini Fernando - Manager Operations : +94 702129858
- Dilrukshi, Senevirathna - Banker, +971 56 943 4369
Timeline
Retail sales associate
MORA CLOTHING
01.2024 - 01.2025
ICT NVQ Level 3 & 5 - undefined
LAVTC Sri Lanka
Certificates - Chinese Language
Shandong University of Science and Technology
IELTS Advanced Level - undefined
British Council
Examination & Ordinary Level Examination - undefined
Mahinda Rajapaksha College
BSc(Hons.) - Software Engineering
University of Alberta