Nimisha Kansara
Dubai
Summary
Administrative professional with extensive experience in office management and operations. Proven ability to enhance customer service and streamline logistics for improved efficiency. Recognized for strong organizational skills and capacity to manage multiple tasks effectively. Committed to maintaining a productive and well-organized office environment.
Overview
9
9
years of professional experience
Work History
Operations & Administrative Manager
GSVS DMCC
Dubai
12.2020 - 04.2024
- Oversaw end-to-end office operations, ensuring smooth day-to-day functioning.
- Managed DMCC trade license renewals and associated regulatory compliance activities.
- Handled AML registration and filing of Suspicious Transaction Reports (STRs) in adherence to UAE regulations.
- Maintained and monitored the inventory of office supplies and assets.
- Administered accounts receivable, accounts payable, and monthly payrolls.
- Generated and processed client invoices and vendor payments efficiently.
- Coordinated annual renewals of office-related services and registrations.
Service Delivery Manager
F2 Technology
Dubai
10.2018 - 10.2020
- Managed CRM systems and lead generation pipelines.
- Coordinated logistics and technical teams to ensure timely client deliveries.
- Prepared quotations, and liaised with suppliers on parts availability.
- Analyzed client feedback, and reported insights to leadership.
- Maintained accounts ledger, and tracked financial transactions.
Virtual Relationship Manager
Edelweiss Financial Services
Mumbai
01.2017 - 04.2018
- Provided end-to-end support for online fund trading clients.
- Monitored daily productivity to align with team performance goals.
- Collected and communicated client feedback to improve service quality.
Customer Service Executive
IndusInd Bank
Mumbai
03.2017 - 03.2018
- Delivered comprehensive credit card support through inbound service.
- Handled applications, and resolved queries to enhance customer experience.
- Implemented retention strategies, and identified cross-selling opportunities.
Investment Banker
Axis Capital
Mumbai
01.2015 - 01.2016
- Internship program while pursuing final year of college.
- Processed IPO (Initial Public Offering) application forms for 50+ clients daily.
Education
Bachelor of Business Administration -
Jaipur National University
Dubai01.2022
Bachelor of Commerce -
Ghanshyamdas Saraf College
Mumbai01.2016
Skills
- Office operations
- Regulatory compliance
- Financial reporting
- Payroll oversight
- Budget administration
References
Available upon request
Languages
- English
- Hindi
- Gujarati
- Marathi
Personal Information
- Date of Birth: 08/15/94
- Nationality: Indian
- Marital Status: Married
- Visa Status: Residence visa
Languages
English
First Language
Hindi
Proficient (C2)
C2
Gujarati
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Operations & Administrative Manager
GSVS DMCC
12.2020 - 04.2024
Service Delivery Manager
F2 Technology
10.2018 - 10.2020
Customer Service Executive
IndusInd Bank
03.2017 - 03.2018
Virtual Relationship Manager
Edelweiss Financial Services
01.2017 - 04.2018
Investment Banker
Axis Capital
01.2015 - 01.2016
Bachelor of Business Administration -
Jaipur National University
Bachelor of Commerce -
Ghanshyamdas Saraf College
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