Program & Delivery Management Executive with 22+ years of International experience in Project/Program management, Project deliveries for IT/Telco Applications, Telco Billing & Analytic tools, Prepaid charging platforms. Professional with a focus on management and team leadership. Wealth of expert knowledge in Monitoring Business operations, Products and service assurance & Managed Services.
Expert knowledge of customer lifecycle (order to Cash) with Hands-on experience in implementation, integration & delivery of Telco deliveries, Billing transformation projects, Revenue Assurance & Fraud Management tools, Project governance with automated tools such as JIRA & Confluence, MS Projects.
Etisalat-UAE, Zain Group of Companies - Kuwait, Ingenious Consultants-UAE, Airtel-India, Tata Teleservices-India