NIMRA MEHBOOB
SHARJAH,UNITED ARAB EMIRATES
Summary
Customer service professional with 4 years of experience in reception and administrative roles within medical, travel, and real estate sectors. Proficient in front desk operations, client coordination, and scheduling. Demonstrated ability to adapt and effectively support diverse client needs. Actively pursuing opportunities in customer service, receptionist, or administrative positions in the UAE.
Overview
6
6
years of professional experience
Work history
Receptionist
REAL ESTATE COMPANY
DUBAI, UNITED ARAB EMIRATES
03.2025 - Current
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Handled appointment scheduling to ensure smooth daily operations.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Maintained an organised reception area for a professional business environment.
Receptionist
TRAVEL AGENCY
DUBAI, UNITED ARAB EMIRATES
02.2024 - 02.2025
- Handled appointment scheduling to ensure smooth daily operations.
- Completed data entry tasks whilst adhering to strict deadlines.
- Upheld confidentiality with sensitive information handling procedures.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
Customer service executive
MEDICAL CENTER
LAHORE, PAKISTAN
02.2020 - 03.2023
- Managed front desk, patient interaction & difficult situations for positive outcomes.
- Scheduled appointments & maintain records
- Handled calls inquiries & daily administrative tasks
- Built positive customer rapport through friendly, professional communication.
Education
INTERMEDIATE (I.COM) - ACCOUNTING & COMMERCE
LAHORE
PAKISTANSkills
- Customer service expertise
- MS Office proficiency
- Front desk operations
- Client satisfaction management
- Telephone and email handling
- Administrative support
- Professional communication
- Knowledge of real-time technologies
- Email correspondence etiquette
- Record keeping accuracy
- Customer service protocols
- Feedback provision
- Communication proficiency
- HR policies understanding
Languages
English
Fluent
Urdu
Advanced
References
References available upon request.
Timeline
Receptionist
REAL ESTATE COMPANY
03.2025 - Current
Receptionist
TRAVEL AGENCY
02.2024 - 02.2025
Customer service executive
MEDICAL CENTER
02.2020 - 03.2023
INTERMEDIATE (I.COM) - ACCOUNTING & COMMERCE
LAHORE