Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work history
Training Intern, Partner Performance & Training
Careem Technologies
Dubai, UAE
2024.01 - 2024.07
Contributed to developing Careem's "Everything App" ecosystem, focusing on simplifying and improving user experiences across rides, deliveries, payments, and other daily services.
Collaborated with cross-regional teams to enhance seamless experiences for customers, captains, and partners.
Assisted in creating and implementing training programs to improve partner performance.
Participated in projects to solve complex challenges in the rapidly evolving tech-driven transportation and delivery industry.
Gained hands-on experience in a fast-paced, innovative environment within one of the region's leading technology companies.
Contributed to initiatives that align with Careem's mission of simplifying lives and creating impact in the MENA region
Internship in an AI Company - I2 Abu-Dhabi, UAE – Marketing Executive
I2
Abu Dhabi, UAE
2023.08 - 2023.10
Marketing campaigns
Conducted market research
Developed efficient and intuitive marketing strategies
Promoted companies’ services and name.
Global Banking & Markets Virtual Experience - HSBC
HSBC
2023.07 - 2023.08
Identify M&A targets for offshore expansion
Create a debt market update
Analyse a debt financing opportunity
Identify a trading opportunity
Find the right product for a client
Improve a trade process.
Shifas Closet, Dubai, UAE - Social Media Manager
Shifas Closet
Dubai, UAE
2020.01 - 2021.10
Handled customer inquiries with courtesy and tact
Created and posted Social Media adverts for new collections
Managed the delivery of new clothes in the store.
Education
IGCSE and A-Levels -
Creative British School Abu Dhabi
Bachelors in IT and Artificial Intelligence (Double Majors) -
Murdoch University Dubai
Foundation in Business -
Murdoch University Dubai
Skills
Outstanding abilities in both written and oral communication
Excellent organizational and time management skills
Outstanding abilities in both collaborative and independent initiatives
Remarkable capacity to connect with the team
A drive to learn and develop in a supportive environment
Leadership aptitude and analytical skills
Prospect Targeting
Campaign Planning
Sales Promotions
Competitive Analysis
Analytical and Critical Thinking
Training and Development
Presentations and demonstrations
Brand building and awareness
IT training
Languages
Fluent in written and spoken English.
Fluent in written and spoken Arabic.
Basic French
Affiliations
I am good at art and sketching and can sing well too:)
Timeline
Training Intern, Partner Performance & Training
Careem Technologies
2024.01 - 2024.07
Internship in an AI Company - I2 Abu-Dhabi, UAE – Marketing Executive
I2
2023.08 - 2023.10
Global Banking & Markets Virtual Experience - HSBC
HSBC
2023.07 - 2023.08
Shifas Closet, Dubai, UAE - Social Media Manager
Shifas Closet
2020.01 - 2021.10
IGCSE and A-Levels -
Creative British School Abu Dhabi
Bachelors in IT and Artificial Intelligence (Double Majors) -
<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief