Nimya Haridas
Dubai
Summary
Dedicated and detail-oriented Senior Operations Executive with over 4 years of experience in the NVOCC and logistics industry. Proven expertise in managing shipment operations, documentation, and customer service. Adept at coordinating with multiple stakeholders, handling complex regulatory filings, and ensuring seamless service delivery. Recognized for improving operational efficiency and maintaining excellent client relationships.
Overview
4
4
years of professional experience
Work History
Senior Operations Executive
MNJ Shipping Line LLC
Dubai
11.2021 - 11.2024
- Efficiently managed end-to-end logistics operations, ensuring timely and accurate shipment handling
- Prepared and uploaded manifests and discharge lists on Dubai Trade platforms
- Coordinated with agents, terminals, customs, and clients to ensure seamless cargo movement
- Handled DG (Hazardous) cargo manifest filing and compliance with port regulations
- Managed job opening, invoicing, and daily cash submissions to the Accounts Department
- Issued delivery orders (DDO/DNOC) and managed container discharge/load lists
- Maintained monthly import shipment records and provided detailed operational reports
- Issuing CRO to Customers
- Export documentation
- Export Load List submission
- Export Manifest Filing
- Acceptance MT/FULL, Containers HOLD
- All Related Export Activities. (ROLLOVER, ITT, LOAD LIST DELETION)
- Strengthened client relationships through proactive communication and service delivery
Customer Service Officer Import Freight Forwarding
Ganges Shipping & Logistics LLC
Dubai
09.2020 - 11.2021
- Managed off-hire unit inventory and handled cross-trade shipment documentation
- Prepared and followed up on import documentation with shipping lines and Dubai Trade
- Oversaw transportation arrangements for container movements
- Handled switch B/L printing, stationery management, and cross-trade pricing
- Provided comprehensive support to clients, ensuring high levels of customer satisfaction
Education
BBA (Hons.) - Law and Business
Government Law College
Skills
- Logistics & NVOCC Operations
- Shipment Tracking & Documentations
- Manifest Filing & Regulatory Compliance
- Dangerous Goods (DG) Cargo Management
- Customer Relationship Management
- Team Leadership & Training
- Operational Process Optimizations
- Invoicing & Cash Management
- Proficient in Dubai Trade Portals
Languages
English
Hindi
Malayalam
Tamil
Custom
Best Performer Cash Award 2022
Timeline
Senior Operations Executive
MNJ Shipping Line LLC
11.2021 - 11.2024
Customer Service Officer Import Freight Forwarding
Ganges Shipping & Logistics LLC
09.2020 - 11.2021
BBA (Hons.) - Law and Business
Government Law College
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