NIPUN DIYAN VINCENT
SRI LANKA
Summary
Experienced Senior Sales Executive with expertise in jewellery retail sales in both Sri Lanka and United Arab Emirates. Skilled in customer service, luxury product sales, relationship management, and achieving sales targets in fast-paced showroom environments. Strong knowledge of gold, diamond, and gemstone jewellery, with the ability to assist customers professionally and build long-term client relationships. Experienced in handling billing, inventory coordination, visual merchandising, and showroom operations while maintaining high standards of customer satisfaction and sales performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Sales Executive
Premadasas Gems & Jewellery
Dambulla, Sri Lanka
01.2014 - 12.2018
- Coordinated with product development teams to align sales strategies with new product launches.
- Overhauled lead generation procedures to trigger growth in territory.
- Negotiated contracts with major accounts, securing favourable terms and boosting company profits.
- Participated in continuous product development training to maximise sales potential.
- Utilised financial statistical data to evaluate sales information.
- Collaborated with marketing department to develop promotional materials and campaigns that enhanced brand visibility.
- Tracked territory sales in computer and monitored trends to keep performance aligned with KPIs.
- Established leads through industry networking events, trade shows and LinkedIn and developed prospects.
- Referenced weekly sales ad and promotional signage to verify and enforce correct pricing.
- Conducted in-depth lead consultations to evaluate current issues and recommend relevant products.
- Built stable pipeline harnessing multiple distribution channels and sales strategies.
Senior Sales Executive
Marhaba Jewellery
Dubai , UAE
12.2012 - 01.2014
- Greet and assist customers in selecting jewelry products based on their preferences and budget.
- Achieve monthly and annual sales targets set by the management.
- Provide detailed information about gold, diamond, gemstone, and luxury jewellery collections.
- Maintain excellent customer relationships and ensure high customer satisfaction.
- Handle billing, invoicing, and payment transactions accurately.
- Monitor stock availability and coordinate with inventory staff for replenishment.
- Ensure proper display and presentation of jewellery items in the showroom.
- Adapted selling style based on customer profile and requirements.
- Led a team of sales professionals, providing training and mentorship to enhance performance.
- Achieved and surpassed sales targets consistently, contributing significantly to the company's growth and profitability.
- Planned and coordinated product sales to exceed revenue projections and growth targets.
- Shared comprehensive brand and product knowledge to maximise sales.
- Adapted sales techniques and approaches in response to market changes and competitive pressures.
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Managed sales pipeline effectively, ensuring consistent flow of new business opportunities.
- Coordinated with internal teams, including product development and customer service, to meet client needs effectively.
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
- Guided clients through the buying process, from initial inquiry to closing the sale, ensuring a smooth and positive experience.
Senior Sales Executive
STONE N STRING | Colombo
Colombo , Sri Lanka
01.2010 - 12.2012
- Generate new business opportunities and achieve monthly sales targets.
- Build and maintain strong relationships with clients, architects, and contractors.
- Conduct product presentations, prepare quotations, and close sales deals.
- Coordinate with internal teams to ensure smooth project execution and customer satisfaction.
- Monitor market trends, and maintain accurate sales reports and client records.
- Achieved service time and quality targets.
- Maintained clean, safe working environments to eliminate accident risks.
Education
A-Levels - *
St. Joseph's College - Ederamulla
SRI LANKA2005
Skills
- Client communication
- Product knowledge
- Sales strategy
- Sales presentation
- Lead generation
- Market analysis
- Contract negotiation
- Customer relationship management
- Performance tracking
- Team leadership
- Sales and market development
- Sales call strategy
- Target achievement
- Sales reporting
- Customer Service
- Marketing
Languages
English
First Language
Certification
- Licence
Timeline
Senior Sales Executive
Premadasas Gems & Jewellery
01.2014 - 12.2018
Senior Sales Executive
Marhaba Jewellery
12.2012 - 01.2014
Senior Sales Executive
STONE N STRING | Colombo
01.2010 - 12.2012
A-Levels - *
St. Joseph's College - Ederamulla