

Hard worker and highly motivated person,
able to work individual or in a team, willing
to learn something new. Food and
Beverages knowledge enthusiast. Guest
satisfaction oriented, discipline,
trustworthy and friendly person. Saveral
work experiences in 5 stars Hotel and
Restaurant in Dubai,UAE and
Bali ,Indonesia.
- Checking the outlets before, during and after operation proper set up and cleanlines
- Ensure guest are satisfied by assisting with serving , seating and meeting guest needs
and nice experience
- Resolved guest complains according hotel policy in a professional manner
- Ensure all the staff greet the guest in friendly way, have a good manner, inform about the
specials and promotions
- Worked with unhappy guest making certain they leave pleased and return
Ensure all the preparation for the operational are done and keep it tidy and clean before,
during and after operation.
- Learn about Vip and repeater guest preferences and prepare it before they come
- Makesure to assisting guest with smile, good attitude to meet guest satisfaction
- Taking, posting and comunicating the order with chef, bartender and the drinks and
food runners.
- Inventory for restaurant utencil every week
- Handling payment in cash or CC
- Get the feedback of guest during and after their visit to makesure everything is good.
- Making coffee with nice latte art
- Assisting guest by giving the service from seating them until they leave the place
- Help to find the great suggestion of drinks and food according their preferences
- Makesure all the work station are always clean and tidy
- Handling the payment
- Help to prepare the food pass and drink counter are clean and complete with all
preparation.
- Set up all the table in the restaurant
- Set up all daybed and sun deck in pool bar
- Clean and set up side station
- Taking the order ( explaining the product and promotion)
- Serving the food and beverage.
- Handling payment (cash , credit card or Tab)
- Decorating the restaurant for any special event and promotion
Inventory daily and monthly