Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Personal Information
Timeline
Generic
Nirjhar Sharma

Nirjhar Sharma

Dubai,UAE

Summary

Sales professional with a strong track record in consultative selling and key account management. Proven ability to drive business growth through effective proposal presentations and direct sales strategies. Skilled in relationship management to enhance sales processes and ensure client satisfaction. Focused on utilizing expertise in business development to meet and exceed organizational goals.

Overview

18
18
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Business Development Manager

Misdaqia Technologies LLC
Dubai, UAE
11.2024 - Current

Managed extensive product portfolio, encompassing AV products and interactive meeting room solutions.
Oversaw outdoor and indoor digital signage, hospitality TVs, and LED video walls.
Handled end user devices, including laptops and desktops, along with software solutions.
Coordinated PoS solutions tailored for retail segments.

Sales Account Manager

MPS Company
Dubai
11.2023 - 08.2025
  • Company Overview: (Ghobash Group)
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Built senior executive relationships (C-Level) at target accounts and aligned solutions to business needs with Managed Print Solutions.
  • Set meetings and managed obligations to achieve established goals and commitments.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Prepared sales presentations for clients showing success and credibility of products.
  • (Ghobash Group)

Key Account Manager

Al Futtaim Electronics
Dubai
11.2022 - 11.2023
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Built senior executive relationships (C-Level) at target accounts and aligned solutions to business needs.
  • Determined revenue growth opportunities and enhanced service levels by closely monitoring developments in assigned accounts.
  • Set meetings and managed obligations to achieve established goals and commitments.
  • Monitored client satisfaction and prioritized issue resolution for superior customer experiences.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Channel Sales Manager

Tata Communications
UP
11.2022 - 11.2023
  • Appoint New Channel Partners to build a proper Sales team from 295 cities of Uttar Pradesh for Planning & execution of sales with key focus on Revenue Targets, Order Booking, Installation and Collections for products like Internet Lease Lines, MPSL, Point to Point lines and VoIP & VAS products like SAAS and IAAS.
  • Helping in recruiting the FOS and providing training to sell the vast products of the company.
  • Training of Channel Partner and Business Development in achieving the company targets.
  • Led solution development efforts to address end-user needs while coordinating involvement of company and partner personnel.
  • Improved business processes to increase productivity and align channel sales department with organization.
  • Developed solutions with partners to aid in winning new business.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Facilitated business by implementing practical networking techniques.

Major Account Manager

Canon India Pvt. Ltd
Delhi NCR
05.2012 - 11.2022
  • Rich experience in handling business for Delhi NCR and Rajasthan locations.
  • Handling both hunting as well as farming roles for enterprise products.
  • Documented critical sales activities and conversations with customers and updated CRM solution.
  • Built senior executive relationships (C-Level) at target accounts and aligned solutions to business needs.
  • Determined revenue growth opportunities and enhanced service levels by closely monitoring developments in assigned accounts.
  • Set meetings and managed obligations to achieve established goals and commitments.
  • Monitored client satisfaction and prioritized issue resolution for superior customer experiences.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies for different product categories.
  • Built relationships with customers and community to establish long-term business growth.
  • Implemented systems and procedures to increase sales.
  • Managed accounts to retain existing relationships and grow share of business.

Account Manager/Assistant Manager

Tata Communications
Kolkata
10.2011 - 05.2012
  • Have handled Corporate Sales in this role for MPLS, Internet Lease Line, Point 2 Point Line, VoIP Products and VAS products in SAAS and IAAS platforms since, Planning & execution of sales with key focus on Revenue Targets, Order Booking, Installation and Collections for products like Internet Lease Lines, MPSL, Point to Point lines and VoIP & VAS products like SAAS and IAAS in Small & Medium Enterprises.
  • Identifying the potential market segments and focusing on the same with different line of products.
  • Identifying and taping new opportunities and areas of growth for achieving more business volume.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Held weekly team meetings for the review on weekly achievements and to inform team members on company news and updates.
  • Creating partners for providing one time leads from the market for better penetration and reach.
  • Catering to SMB and small SME for Internet Lease Line, Broadband, VoIP & VAS products like SAAS and IAAS for new business.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Territory Sales Manager

Bharti Airtel Ltd
Kolkata
12.2007 - 10.2011
  • Have experience in Team Handling in Airtel & Tata Communications, Responsibilities.
  • Catering Fixed Landline and Broadband in SME, Commercial & Residence segment.
  • Handling the Team of 10 Sales Executives for Guiding & Motivating Sales Executives to achieve their individual target to fulfill group target.
  • Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
  • Offered new and existing customers profitable products to maintain strong territory-wide revenue.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved or exceeded company-defined sales quotas.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Attended monthly sales meetings and quarterly sales training.
  • Set and achieved company defined sales goals.

Education

Masters - Business Administration

Manipal University of Health, Medical & Technological Sciences
01.2003 - 04.2005

Bachelor of Commerce - undefined

Calcutta University
01.1999 - 04.2002

Skills

  • Consultative selling
  • High-impact proposal presentation
  • Key account management
  • Customer relationship management
  • Business growth strategies
  • Direct sales
  • New Business Development
  • Sales presentations
  • Sales processes
  • Relationship building and management

Certification

  • Canon Certified Presenter Award, 01/01/15
  • Canon Certified Solution Consultant Award, 01/01/15

Languages

English
Hindi
Bengali

Personal Information

Title: Key Account Manager

Timeline

Business Development Manager

Misdaqia Technologies LLC
11.2024 - Current

Sales Account Manager

MPS Company
11.2023 - 08.2025

Key Account Manager

Al Futtaim Electronics
11.2022 - 11.2023

Channel Sales Manager

Tata Communications
11.2022 - 11.2023

Major Account Manager

Canon India Pvt. Ltd
05.2012 - 11.2022

Account Manager/Assistant Manager

Tata Communications
10.2011 - 05.2012

Territory Sales Manager

Bharti Airtel Ltd
12.2007 - 10.2011

Masters - Business Administration

Manipal University of Health, Medical & Technological Sciences
01.2003 - 04.2005

Bachelor of Commerce - undefined

Calcutta University
01.1999 - 04.2002
Nirjhar Sharma