NIRMALA CHETTRI
Al Twar 4, Dubai ,United Arab Emirates
Summary
Passionate about utilizing my exceptional organizational skills to ensure smooth operations in a fast-paced executive environment. Seeking to bring my expertise in administrative support and project management to a dynamic executive team.
Overview
4
4
years of professional experience
Work history
Administrative assistant
Azaya Marketing LLC
Jumeirah 3, Dubai , United Arab Emirates
03.2024 - Current
- Facilitated preparation of regularly scheduled reports for upper management review.
- Monitors stock levels to prevent office supply shortages.
- Coordinated office operations by managing phone inquiries, overseeing correspondence, and maintaining office cleanliness.
- Facilitated internal communication across departments to enhance collaboration and efficiency.
- Delivered exceptional service to clients, ensuring satisfaction and fostering long-term relationships.
- Executed bookkeeping tasks, including invoicing and expense tracking, to ensure accurate financial records.
- Updated company databases by inputting new employee contact information and employment details to ensure accurate records.
- Managed front desk duties to optimise reception area operations.
- Streamlined candidate screening processes to enhance recruitment efficiency.
- Handled incoming calls to ensure efficient communication and support for staff.
- Facilitated administrative support for photocopying, faxing, and filing tasks to enhance operational efficiency.
Reception coordinator
Trademark group of companies
Al Barsha Heights, Dubai , United Arab Emirates
02.2022 - 02.2024
- Managed confidential documents to maintain trust and security in sensitive situations.
- Organised mail distribution to enhance communication efficiency and responsiveness.
- Maintained a clean and welcoming reception area to create a positive first impression for clients.
- Coordinated appointment schedules to enhance customer experiences and service delivery.
- Maintained office supplies inventory to support uninterrupted business operations and enhance productivity.
- Provided outstanding assistance to clients to foster a positive service experience.
- Fostered positive relationships with stakeholders through professional handling of incoming phone calls.
- Organised events to facilitate productive meetings and conferences, enhancing collaboration.
- Facilitated seamless office operations through effective inter-departmental collaboration.
- Optimised administrative task management to ensure smooth office operations and improve workflow efficiency.
- Greeted visitors warmly to enhance their initial experience and promote a welcoming atmosphere.
- Delivered front of house duties with the intention of enhancing customer experience and satisfaction.
Education
Bachelor of Arts - BA English honors
SRM University, Sikkim
East Sikkim, India 04.2021
Certificate of Higher Education - Arts
Central Pendam Senior Secondary School
East Sikkim11.2017
Skills
- Leadership
- Problem solving
- Time management
- Teamwork
- Creativity
- Hard Working
- Flexibility
- Microsoft Word - Basic
- Microsoft PowerPoint - Basic
- Wordpress - Basic
- Photoshop - Basic
- Keynote - Basic
- Microsoft Windows Server - Basic
Languages
Nepali
Native
English
Proficient
C2
Hindi
Advanced
C1
Russian
Upper intermediate
B2
Timeline
Administrative assistant
Azaya Marketing LLC
03.2024 - Current
Reception coordinator
Trademark group of companies
02.2022 - 02.2024
Bachelor of Arts - BA English honors
SRM University, Sikkim
Certificate of Higher Education - Arts
Central Pendam Senior Secondary School