Nischal Shrestha
Bur Dubai
Summary
Dynamic professional with a proven track record at Thamel Travel Agency, excelling in travel arrangements and interpersonal communications. Leveraged marketing skills to develop promotional materials, boosting client engagement. Demonstrated expertise in handling sensitive information, ensuring client satisfaction and loyalty. Achieved excellence in retail sales and customer service at Bhatbhateni Supermarket, fostering strong customer relationships.
Overview
3
3
years of professional experience
Work History
Travel Consultant
Thamel Travel Agency
01.2021 - 05.2022
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Organized trips for individual, family and business travelers.
- Maintained and updated corporate traveler profiles with current information.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Developed promotional materials for travel packages to market hot destinations.
Sales Associate
Bhatbhateni Supermarket
02.2019 - 04.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Education
Higher Secondary School -
The Insight Vison Collage
Kathmandu08.2020
Lower Secondary Level -
Shree Ganesh Higher Secondary School
Kathmandu Nepal 01.2018
Skills
- Travel Arrangements
- Documentation preparation
- Travel insurance
- Regulations and compliance
- Retail Sales
- Marketing
- Social Media
- Mentoring and training
- Interpersonal communications
Languages
English
Intermediate (B1)
Hindi
Intermediate (B1)
Nepali
Elementary (A2)
Timeline
Travel Consultant
Thamel Travel Agency
01.2021 - 05.2022
Sales Associate
Bhatbhateni Supermarket
02.2019 - 04.2020
Higher Secondary School -
The Insight Vison Collage
Lower Secondary Level -
Shree Ganesh Higher Secondary School
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