Nischal Thapaliya
Rak, United Arab Emirates,Ras al-Khaimah
Summary
Organised Retail Store Supervisor with 7+ years of experience in Retail sales. Adept at minimising product shrink while maintaining positive workplace. Successful at merchandising and hardware displays. Ambitious Store Supervisor with thorough understanding of retail operations. Experienced in using different Point of Sale (POS) systems. Renowned for strong supervisory and leadership skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Store Supervisor
ALSHAYA INTERNATIONAL CO. L.L.C (Starbucks coffee)
Rak ,United Arab Emirates, Ras al-Khaimah
10.2015 - Current
- Optimized sales strategies based on weekly, monthly and quarterly progress against annual objectives.
- Executed promotions, coordinating teams and merchandise to create attractive, successful displays.
- Managed schedule to achieve full staff coverage for each shift.
- Avoided business pitfalls by adapting sales strategies to changing conditions and customer demands.
- Researched trends to identify unique selling opportunities.
- Supervised, trained and motivated staff to achieve goals.
- Addressed customer complaints and issues with professionalism.
- Determined impact of market trends and necessary store improvements to keep up with demand.
- Forecasted revenue and adapted strategies based on regular sales and profit reports.
- Conducted daily inspections to address arising issues.
- Demonstrated customer-first mentality based on sound customer relations principles and core company values.
- Maintained efficient, organized stockroom to support high-volume retail sales demands.
- Kept checkout area stocked to promote additional sales and drive per-customer revenue.
- Restocked and merchandised shelves into attractive, professional displays driving continuous sales.
- Completed accurate check-outs, new order data entry and cycle counts to maintain accurate inventory records.
Education
Certificate of Higher Education - Hospitality Management
Gyan Kunja Awasiya Higher Secondary School
Nepal /2011 -
Skills
- Oracle PeopleSoft Financials
- MS Office
- KPI tracking
- Staff training and development
- Inventory control
- Team supervision
- Customer engagement
- Safety compliance
- Store organization
- Point of sale operation
- Cash Handling
- Store merchandise stocking
- Shrink reduction
- Staff mentorship and training
- Engaging leadership style
Languages
English
Fluent
Certification
Personnel Development & Certificaton
1. Basic Food safety course -Alshaya
2.ALlergen and implementation course-Alshaya
3.CPR,AED AND FIRST AID-Alison
4.Fire Fighter Trainning-Alison
5.Diploma In Supervison-Alison
Travelling & Exploring
I am always inspired by nature which pushes myself towards travelling and exploring different climates ,terranes and culture and it helped me in developing new understanding which has been a part of my life .
Awards & Recognisation
1- Certificate of Appreciation by Alshaya group on 5 years of dedication , loyality and outstanding long term personal contribution .
2- Remarkable Team spirit of Starbucks award on achieving highest sales during EID holidays by District manager
3- Recognition by store manager on Upholding Values ,coaching partners and collaborating by driving average ticket at 40 project .
4-Recognition by store manager on Upholding Values by driving 5 star KPI to reach the top ranking in Area
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Retail Store Supervisor
ALSHAYA INTERNATIONAL CO. L.L.C (Starbucks coffee)
10.2015 - Current
Certificate of Higher Education - Hospitality Management
Gyan Kunja Awasiya Higher Secondary School
/2011 -
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