NISHA K S
Fujairah
Summary
Highly experienced executive administrative professional with a 19-year track record in operational coordination, planning, and support. Proven expertise in handling confidential information, adhering to strict processes, and achieving ambitious goals. Excels in fast-paced environments, consistently delivering results under pressure and meeting tight deadlines.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Project Coordinator
Gulf Drug LLC_Hospinorm
12.2010 - Current
- Rapport and trust building, Individualized service plans, Documentation and reporting, Invoice preparation, Report development
- Volunteered for additional tasks and projects, demonstrating initiative and a commitment to going extra mile
- Enhanced project transparency and accountability with rigorous evaluation and record-keeping
- Developed organizational policies for administrative oversight and internal controls
- Updated project documentation, providing accurate and accessible information for stakeholders
- Maintained project management software to optimize task tracking and workflow management
- Led and managed administrative staff to maintain smooth daily operations
- Controlled resources by department or project and tracked use in Maximo, CMMS, from IBM
- Planned revenue generation strategies designed for growth
- Maintained project schedules by managing deadlines and adjusting workflows to suit
- Coordinated cross-functional teams to align project tasks with strategic objectives
- Maximized communication and transparency between clients, internal departments and stakeholders
- Collaborated with project teams in gathering user requirements and developing project plans
- Administered project-related surveys, collecting valuable feedback for continuous process enhancement
- Organized financial and operational data to help with yearly budgeting and planning.
Administrative Support Specialist
Wilhelmsen Ports Service
09.2007 - 11.2010
- Scheduled office meetings and client appointments for team
- Worked under the supervision and guidance of the project manager; became proficient in many project strategies
- Designed individualized service plans that took into account clients goals and preferences
- Handled incoming calls for staff, answering questions, directing calls and documenting messages
- Kept and maintained accurate filing system for preservation of office information
- Received, sorted and distributed incoming mail
- Arranged filing systems for easy use and retrieval by personnel
- Managed physical and digital correspondence while keeping information private and secure
- Acted as main contact for staff and clients
- Wrote professional letters, emails and memoranda for business communication.
- Collaborated with cross-functional teams to ensure smooth project execution and timely completion.
Admin & Operations Associate-Diving Division
Hydro Marine Services
04.2007 - 09.2007
- Acts as a liaison between company and suppliers to ensure that all queries are dealt with in a timely manner
- Coordinates the preparation and submission of Request for Proposals (RFPs) and other tender documents that are responsive to client requirements and in compliance with company objectives are completed in a timely manner
- Collates and ensures proper documentation within the tendering and contract process
- Served as main point of contact for customers, providing high levels of customer service to maximize sales potential
- Coordinated events by managing budget, logistics and event support
- Compiled operational data and prepared reports, presentations and correspondence.
Tele Sales and Admin Executive
International Grain Silos -Freezone
05.2005 - 08.2005
- Answered customer inquiries with excellent customer service skills
- Managed approximately more than 30 incoming calls, emails, and faxes per day for customers.
- Promoted current services and offers using expert product knowledge
- Created timely follow-up alerts for increased sales conversions and completions
- Recorded weekly sales calls and values on the record sheet
- Established long-lasting customer relationships to maximize sales opportunities and repeat business
- Trained and coached new starters and other sales team members to help meet team targets
- Monitored market trends to remain ahead of competitor activity
- We ordered prompt product dispatch to meet business delivery time frames.
- Handled confidential information carefully, ensuring sensitive data was protected from unauthorized access.
Education
Doctor of Philosophy - HEALTHCARE MANAGEMENT
Banasthali Vidyapith
JAIPUR, INDIA06.2024
Master of Business Administration - Operations Management
Jaipur National University
JAIPUR, INDIA06.2016
Higher National Diploma - Software Engineering
Aptech Computer Education
INDIA10.2004
Bachelor of Science - Chemistry
Mahatma Gandhi University
KERALA, INDIA03.2000
Skills
- Business administration
- Schedule management
- Database management
- Operations management
- Stakeholder engagement
- Stocking and replenishing
- Communications
- Teamwork and collaboration
- ERP systems
- Office staff leadership
- Inventory purchasing
- Microsoft Office proficiency
- Letter writing
Certification
Certified in HR Cloud System Management
Languages
English
Hindi
Malayalam
Customfields - Fujairahmedicalzoneproject
Emirates Health Services (EHS), Fujairah, UAE
Personal Information
- Date of Birth: 01/09/80
- Nationality: Indian
- Marital Status: Married
- Visa Status: On Husband Visa
Timeline
Project Coordinator
Gulf Drug LLC_Hospinorm
12.2010 - Current
Administrative Support Specialist
Wilhelmsen Ports Service
09.2007 - 11.2010
Admin & Operations Associate-Diving Division
Hydro Marine Services
04.2007 - 09.2007
Tele Sales and Admin Executive
International Grain Silos -Freezone
05.2005 - 08.2005
Doctor of Philosophy - HEALTHCARE MANAGEMENT
Banasthali Vidyapith
Master of Business Administration - Operations Management
Jaipur National University
Higher National Diploma - Software Engineering
Aptech Computer Education
Bachelor of Science - Chemistry
Mahatma Gandhi University
Certified in HR Cloud System Management
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