Driven and result oriented professional with 10+ years of experience in Due Diligence, Process Management, Credit Underwriting and Policy Design. Proven accomplishments in Project Management and Process Improvements.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Manager Operations and Compliance
Majid Al Futtaim Private Management LLC
Dubai
05.2023
Overseeing the Operational Management of the Estate and Private office of Late Majid Al Futtaim as per directions from the Estate Custodian
Supporting Financial Management of the Estate including management of asset inventory, bank account oversight, invoice clearance
Supporting the operations on the sale of various movable and immovable assets and distribution of the sale proceeds to the legal heirs
Negotiating and coordinating with Lawyers, Registered Agents, Trustees of holding companies across multiple jurisdictions on various matters such as company closure, tax settlement, compliance and regulatory requirements
Supporting the facilitation of Asset transfer to the legal heirs including title registration, transfer of staff payroll, visas, EOSB and utilities.
Manager Operations
Blue Vision FZ LLC
Dubai
12.2018 - 12.2022
Assisted in preparation and vetting of trade documentation
Coordination with stakeholders on process management
Record keeping and coordination with banking agencies.
Senior Credit Officer
DIB/Tamweel PJSC
Dubai
03.2006 - 07.2011
Conducted comprehensive credit assessments on loan applications, ensuring sound decision-making and adherence to policy.
Spearheaded the onsite Credit Approval process for mass projects
Assisted in design and implementation of Credit Policy parameters for different product proposals
Responsible for design and delivery of Credit Policy and Process Training to all the stakeholders
Initiated and developed a 'Policy Intelligence System' through an online Portal in conjunction with the IT department
Identified key risks in Credit process and designed and developed a Credit Compliance Manual
Designed a comprehensive mortgage application form for better CDD and mitigation of risk
Designed and executed a Compliance Quality Assurance process
Relationship Manager Citi gold – Wealth Management
Citibank N.A
07.2005 - 12.2005
Acquiring new to bank HNI relationships and providing wealth management solutions
Strengthening and building upon existing wealth management relationships by providing advisory services
Cross selling of financial products of the bank.
Officer Credit Administration- Mortgage Business
Citifinancial Consumer Finance India Ltd
10.2003 - 06.2005
Vendor Management; including supervising external service providers as CPV agency, Legal and Valuation consultants for all requisite verifications
Coordinating payments and keeping all vendor contracts up to date in coordination with head office
Loan disbursal, post disbursal documentation, and property papers management in coordination with the legal team
Customer Care and Foreclosure Management
Preparation of the credit appraisal memo and giving preapproval to the loan applications.
Customer Services Officer- Credit Cards Division
HSBC
06.2003 - 08.2003
Managed an outsourced anti attrition agency for credit cards
Handling customer correspondence and grievance management
Handling of discrepant /confused cheques and maintenance of the CPD suspense accounts in coordination with the branch.
Education
Master’s in Business Administration -
University Business School - Punjab University Chandigarh
01.2002
Bachelor’s in Arts With Economics Honours -
Government College For Girls Sector 11 Chandigarh
01.2000
Skills
Strong Analytical skills with focus on attention to detail
Proactive with a focus on finding solutions while working in a dynamic environment
Strategic agility and an ability to see the impact of policy on all processes
Able to communicate effectively and work with diverse stakeholders
Cross-Functional Collaboration
Operations Management
Certification
Certified Anti Money Laundering Specialist (ACAMS-2021)
Timeline
Senior Manager Operations and Compliance
Majid Al Futtaim Private Management LLC
05.2023
Manager Operations
Blue Vision FZ LLC
12.2018 - 12.2022
Senior Credit Officer
DIB/Tamweel PJSC
03.2006 - 07.2011
Relationship Manager Citi gold – Wealth Management
Citibank N.A
07.2005 - 12.2005
Officer Credit Administration- Mortgage Business
Citifinancial Consumer Finance India Ltd
10.2003 - 06.2005
Customer Services Officer- Credit Cards Division
HSBC
06.2003 - 08.2003
Master’s in Business Administration -
University Business School - Punjab University Chandigarh
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Front Office Manager/Operations Manager/Acting General Manager at Simonton Court Historic Inn and CottagesFront Office Manager/Operations Manager/Acting General Manager at Simonton Court Historic Inn and Cottages