NISHANTH N P
Dubai ,UAE
Summary
Detail oriented professional retail experience over 20 years across in India, Kuwait and UAE. Bringing proficiency in inventory management, store products transfer, annual stock taking, admin assistance, customer service, and junior staff training to ensure the company meets targets and achieve its mission.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Acting Assistant Sales Manager
M.H. Alshaya, Pottery Barn Kids
Dubai , UAE
2012.11 - 2024.04
- Training Junior staff employees on product knowledge and System implementation.
- Guide customers in selecting their room furniture, design room.
- Active participation in store events, promotions etc including goods requisition/ transfer of items from warehouses to outlets, other branches.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Spearheaded sales training sessions, cultivating high-performance team and enhancing selling skills.
Retail Sales Merchandiser
Gulf International, Johnson & Johnson
Dubai , UAE
2010.12 - 2012.06
- Display products according to planogram, make sales order for out of stock products
- Updated pricing and signage to complete product displays and educate customers.
- Monitor inventory levels and keep adequate stock in product displays on sales floor.
Retail Store Supervisor
Home Centre, Landmark Central Market Co. WLL
, Kuwait
2005.11 - 2010.06
- Oversee employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Supervisor
M/s Prakash Electric Co. Pvt. Ltd
Mangalore , India
2002.08 - 2005.10
- Guide sales executives in merchandising display, product lectures & demos, proper customer care and service
- Sales and service support for the direct walk-in customers with flair customer care background, for all types of electronics goods and household appliances like TV, Audio Video & CD Players, Refrigerators, Washing machines, Air conditioners and Music systems
Quality controller
Maruthi Solar Systems
Bangalore , India
2001.03 - 2002.04
- Assembly and testing verification of solar street lights, solar charge controllers, UPS, Servo stabilizers
- Actively working for the projects with M/s Bharath Electronics Limited, mainly for solar based traffic light control systems.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
Education
Diploma - Diploma in Electronics And Communication Engineering
Mangalore University
Mangalore 1996.06 - 1999.08
Skills
- Goal setting and forecasting
- Sales closing techniques
- Customer service
- Sales pipeline management
Languages
English
Fluent
Hindi
Fluent
Malayalam
Upper intermediate
Affiliations
- Aquarium fish keeping
- gardening
- cricket , football
References
References available upon request.
Timeline
Acting Assistant Sales Manager
M.H. Alshaya, Pottery Barn Kids
2012.11 - 2024.04
Retail Sales Merchandiser
Gulf International, Johnson & Johnson
2010.12 - 2012.06
Retail Store Supervisor
Home Centre, Landmark Central Market Co. WLL
2005.11 - 2010.06
Sales Supervisor
M/s Prakash Electric Co. Pvt. Ltd
2002.08 - 2005.10
Quality controller
Maruthi Solar Systems
2001.03 - 2002.04
Diploma - Diploma in Electronics And Communication Engineering
Mangalore University
1996.06 - 1999.08
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