NISSY SUNIL MATHEW
Application Analyst
SHARJAH
Summary
Skilled and results-oriented Software Engineer with extensive years of experience in Software Development. Capable of Working with a variety of technology and software solutions and managing databases. Valuable team member who has experience in diagnosing problems and developing solutions.
Overview
7
7
years of professional experience
Work History
Application Analyst ACCELaero, Associate
Sharjah
08.2022 - Current
- Information Systems Associates have been providing high performance technology to the global travel and airline business since 2005, offering a deep portfolio of solutions that is also adequately broad to touch almost every aspect of the industry
- Responsibilities:
- Provides customer support by attending to customer complains
- Conducts logical analysis of customer issues and management information requirements associated with a specific suite of products
- Inspects products and ensures their quality before deployment to the production system
- Carries out enable /disable live system features
- To fix bugs, compile bug fixing report
- Monitors servers and ensure their operating status
- Performs CR implementation
- Technical knowledge in latest technologies plus proficiency using debugging tools
- Demonstrates the ability to perform all position related tasks and master position requirements in order to earn advancement.
Software Programmer
Mighty Systems LLC
Dubai
07.2009 - 10.2015
- 1
- Systematic Money Exchange Solution (SYMEX) 2
- Wages Protection System (WPS)
- Environment: Visual Basic 6.0, SQL Server 2000 /2005 / 2008 / 2012, Crystal Reports
- Responsibilities: (For the 2 major Projects listed above)
- Requirement analysis, coordination with assigned client and estimation of the time and work involved in completing the experiments
- Handling the tasks of designing and maintaining SQL databases and Visual Basic 6.0 applications
- Designing of multi-layer forms using designs and layouts in VB
- Establishing connection of forms to Databases
- Recommending and Implementing changes in existing applications for ease of data import to SQL Databases
- Planning measures for identifying and removing bugs
- Creating and modifying reports of the application using Crystal Reports 8.0
- Implementing and administering database replication between SQL Server databases
- Testing of the application after every development phase
- Keeping Track of the tickets posted by the clients in the Ticket Management System
- Knowledge Transfer Session to Newly Joined Staffs
- Assisted Team Leaders and Project Managers and provided timeline and task Information based on a proposed project scope
- Troubleshoot problems reported by users
- The only point of contact to solve any issues with respect to WPS
- Trainer
- Delivered Informative presentations to clients on various aspects of the package of Wages Protection System, Implementation and Testing
- Provided Demo Presentations to new clients, to generate more revenue to the company
- Solely responsible to train staffs on-site/off-shore on WPS (Wages Protection System).
Education
B.Tech Degree - Information Technology
Govt.Engineering College
Skills
Technologies and Frameworksundefined
Timeline
Application Analyst ACCELaero, Associate
08.2022 - Current
Software Programmer
Mighty Systems LLC
07.2009 - 10.2015
B.Tech Degree - Information Technology
Govt.Engineering College
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