Summary
Overview
Work history
Education
Skills
Websites
Languages
Enjoying Reading books ae well as magazines about fashion and cooking stuff.
Timeline
Generic
Nita Tajpuriya

Nita Tajpuriya

customer service
Abu Dhabi,united arab emrates

Summary

  • Brings four years of customer service experience within dynamic, fast-paced industry environments. Excellent interpersonal skills aiding positive professional relationships for recurring business and guaranteed customer satisfaction. Motivated to improve service to achieve overall company success.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviour's, understanding customer desires and providing customized solutions to build loyalty.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Customer Service

waitress
Abu Dhabi, uae
12.2019 - Current
  • Observed established privacy regulations in safeguarding client data.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Observed organisational values and principles to provide excellent customer experiences.
  • Identified service issues and contributed ideas to improve quality-of-service levels.
  • Helped colleagues with handling complex queries, decreasing turnaround times.
  • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
  • Adhered strictly to policies and procedures for continued company compliance.

Education

Bachelor of Business Administration - business studies

Lumbini academy
nepal
06.2013 - 10.2016

Skills

  • Sales expertise
  • Recordkeeping strengths
  • Service standard compliance
  • Receiving support
  • Team building
  • Problem-solving

Languages

Hindi, English, Nepali
Native language
English
Advanced
C1

Enjoying Reading books ae well as magazines about fashion and cooking stuff.

it is an empowering hobby that does not only entertain you , but there is always something to gain, something to learn. reading increases our vocabulary. the more we read the wider our range of speech. it help our communication skill as well as able to express ourself better.

Timeline

Customer Service

waitress
12.2019 - Current

Bachelor of Business Administration - business studies

Lumbini academy
06.2013 - 10.2016
Nita Tajpuriyacustomer service