Nitheesh Satheesan
Dubai,UAE
Summary
Confident and driven, possessing a solid foundation in team management and conflict resolution. Demonstrated ability to lead and communicate clearly, fostering a collaborative work environment. Committed to driving team success and operational excellence.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Staff Accommodation Supervisor
InterContinental Residences Business Bay by IHG
Dubai
2026.04 - Current
- Facilitated monthly training sessions for enhanced staff performance.
- Led team meetings, ensured clear communication amongst all members.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Monitored employee attendance records for maintaining discipline within the team.
- Improved team efficiency by implementing new scheduling practices.
- Ensured smooth operations with regular maintenance checks.
- Organised team resources, resulting in improved project timelines.
- Identified potential risks and mitigated them through proactive measures.
- Conducted performance appraisals with employees for career development discussions.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Coordinated with other supervisors to maintain consistency across shifts.
- Fostered a positive work culture to boost employee morale.
Housing Supervisor (People & Culture)
Rixos Hotel - Rixos Premium ,Saadiyat Island - Abu Dhabi
Abu Dhabi
2025.02 - Current
- I oversee colleague accommodation across five buildings, housing 700+ staff, ensuring a safe, comfortable, and well-maintained living environment.
- My responsibilities include managing technical maintenance, hygiene, and safety standards, handling apartment rental renewals for 116 apartments, and ensuring compliance with housing policies.
- Led housing initiatives, boosting resident satisfaction by 30%.
- Streamlined housing processes, reducing turnaround time by 25%.
- Implemented training programs, enhancing team performance by 40%.
- Developed community engagement strategies, increasing participation by 50%.
- Managed budgets effectively, achieving a 15% cost reduction.
- Enhanced compliance protocols, ensuring 100% regulatory adherence.
- Facilitated conflict resolution, enhancing tenant relations.
- Coordinated with engineering teams for maintenance, addressed colleague welfare concerns, and managed accommodation data, lease agreements, and documentation.
- Led sustainability initiatives and ensured efficient operation of housing office.
- Conducted market analysis, optimizing housing offerings for demand.
- Spearheaded diversity initiatives, fostering an inclusive environment.
- Achieved recognition for excellence in housing management and leadership.
Housing Administration
Intercontinental Hotel & Resorts - Dubai Marina
2022.12 - 2025.01
- Managed a portfolio of 200+ units, ensuring optimal occupancy rates.
- Negotiated lease agreements, enhancing revenue by 20% annually.
- Streamlined housing processes, boosting tenant satisfaction by 30%.
- Resolved tenant issues swiftly, achieving a 95% satisfaction rate.
- Developed marketing strategies that increased tenant inquiries by 40%.
- Implemented cost-saving measures, reducing operational expenses by 15%.
- Conducted market analysis to position properties effectively against competitors.
- Utilised technology to automate tasks, enhancing efficiency across housing operations.
- Led a team of 10, fostering collaboration and improving service delivery.
- Trained staff on best practices, improving service quality and team cohesion.
Safety and Security Supervisor
Transguard Group - Marina Plaza Commercial Tower - Emaar Communities
2020.07 - 2022.12
- Implemented security protocols, improving site safety and ensuring compliance with regulations.
- Led safety initiatives, reducing incidents by 30% in one year.
- Conducted risk assessments, identifying and mitigating potential hazards.
- Developed emergency response plans, enabling swift action during crises and minimising potential impact.
- Monitored safety equipment, achieving 100% compliance in inspections.
- Facilitated safety drills, boosting preparedness and optimising response times in emergency situations.
- Collaborated with law enforcement, improving community relations and trust.
- Achieved recognition for excellence in safety management and leadership.
- Streamlined reporting processes, increasing efficiency by 25%.
- Marina Plaza Commercial Tower - Emaar Communities
- Dubai Marina Extreme Water Front Office - Emaar Communities
- Dubai Marina Residence Tower - Emaar Communities
- Dubai Marina Al Majara Residence Tower - Emaar Communities
- Vida Emirates Hills Residence Tower - Emaar Communities
- Dubai Marina Emaar Data Center - Emaar IT
- Dubai Marina Promenade Residence Tower - Emaar Communities
- Dubai Marina Park-Island Residence Tower - Emaar Communities
- Dubai Marina Al Quays Residence Tower - Emaar Communities
- Dubai Marina Al Sahab Residence Tower - Emaar Communities
- Dubai Marina Master Community - Emaar Communities
Safety and Security Supervisor
Emrill Service L.L.C - Marina Plaza Commercial Tower - Emaar Communities
2017.07 - 2020.07
- Implemented security protocols, enhancing site safety by 40%.
- Led safety initiatives, reducing incidents by 30% in one year.
- Trained 200+ staff on safety compliance, boosting awareness significantly.
- Conducted risk assessments, identifying and mitigating key vulnerabilities.
- Developed emergency response plans, ensuring swift action in crises.
- Monitored safety equipment to ensure 100% compliance in inspections.
- Facilitated safety drills, enhancing preparedness and response times.
- Streamlined reporting processes to enhance efficiency by 25%.
- Collaborated with law enforcement to strengthen community relations and trust.
- Achieved recognition for excellence in safety management and leadership.
- Al Majara Residence Tower - Emaar Communities
- Dubai Marina Residence Tower - Emaar Communities
- Springs Souk - Emaar Malls
Safety and Security Officer
Emrill Service L.L.C - Emirates Living - Emaar Communities
2016.06 - 2017.07
- Achieved 100% compliance with safety regulations and standards.
- Achieved 30% reduction in security incidents through proactive measures.
- Conducted risk assessments, identifying vulnerabilities and mitigating risks.
- Created emergency response plans, enhancing crisis management effectiveness.
- Executed successful safety drills, boosting staff preparedness by 40%.
- Implemented advanced surveillance systems, enhancing monitoring efficiency.
- Trained and led a team of 15 security personnel to peak performance.
- Collaborated with local law enforcement to strengthen community relations.
- Utilized data analytics to optimize security operations and resource allocation.
- Received commendations for exceptional service and dedication to safety.
Education
Bachelor of Science - Zoology
CMS College
Kottayam, Kerala, India 2013.01 - 2016.01
GED - Biology-Mathematics
Marthoma Higher Secondary School
Kottayam, Kerala, India 2011.01 - 2013.01
Skills
- Security protocols expertise
- Security training
- Confidential information management
- Microsoft Office Suite
- Team leadership
- Staff development
- Effective communication skills
- Conflict resolution
- Problem analysis
Certification
- Security Industry Regulatory Agency (SIRA) Security Supervisor Certificate – October 2017
- Security Industry Regulatory Agency (SIRA) protects lives and properties by suggesting new laws and regulations, applying smart systems, training security cadres and inspecting various types of facilities.
- Security Industry Regulatory Agency, established in 2016 by decree of HH Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the United Arab Emirates and Ruler of Dubai.
- Managing Groups and Individuals – August 2025
- Managing Groups and Individuals in Organizational Behavior, gaining insights into individual personalities, group dynamics, and workplace motivation. Developed skills in effective team management and communication to drive organizational success.
- ISO 45001: 2018/Amendment 1: 2024 - Safety Management System (CPD Accredited)ISO 45001: 2018/Amendment 1: 2024 - Safety Management System (CPD Accredited) – August 2025
- ISO 45001:2018/Amd 1:2024, the leading standard for Occupational Health & Safety. This course covers the latest updates, including Climate Change impacts, risk management, and fostering a safety culture. Gain skills to implement the standard effectively, promote workplace safety, and support environmental protection.
- Diploma on Hospitality and Tourism Management (CPD Accredited) – August 2025
- Explore the history of travel, key factors influencing tourism, and career opportunities in airlines, cruises, and agencies. Learn about destinations, promotions, and hospitality management, including hotel operations, restaurant planning, and food safety. Gain essential skills in tourism and hospitality for global career growth.
- Basic Life Support (BLS) (CPD Accredited) – August 2025
- Basic steps in administering cardiopulmonary resuscitation (CPR) and basic life support measures (BLS) to adults, children, and infants, depending on how many rescuers are available. We explain various first-aid maneuvers, the use of automated external defibrillators (AEDs), and how to open patients' airways. The course qualifies you to gain international accreditation that signals your ability to save lives in a crisis.
- Human Resources: Employee Management and Training (CPD Accredited) – September 2025
- Every human resources department focuses on many different aspects of company life, including recruitment, retention, and producing and maintaining personnel records of employees. This course will take you through the responsibilities involved like knowing possible risks in the workplace and the legal parameters of remuneration. After completing this course, employees and employers alike will understand the procedures and policies of HR.
- Diploma on Human Resources (HR) (CPD Accredited) – September 2025
- This course covers key HR roles, strategic HR planning, recruitment, and selection methods. It emphasizes training, development, and performance appraisals to boost motivation and retention. It also explores managing organizational change and addressing poor performance. Finally, it covers motivational theories and management styles to help retain and engage employees effectively. Ideal for aspiring and current HR professionals.
LANGUAGES
English
Hindi
Malayalam
Tamil
REFERENCE
Reference available upon request
Accomplishments
- Emrill Employee of the Month of October 2018
- Emrill Employee of the Month of November 2018
- Emaar Security Group Appreciation Certificate 2019
WEBSITES AND SOCIAL LINKS
LinkedIn: https://ae.linkedin.com/in/nitheesh-satheesan-8a760413a
Timeline
Staff Accommodation Supervisor
InterContinental Residences Business Bay by IHG
2026.04 - Current
Housing Supervisor (People & Culture)
Rixos Hotel - Rixos Premium ,Saadiyat Island - Abu Dhabi
2025.02 - Current
Housing Administration
Intercontinental Hotel & Resorts - Dubai Marina
2022.12 - 2025.01
Safety and Security Supervisor
Transguard Group - Marina Plaza Commercial Tower - Emaar Communities
2020.07 - 2022.12
Safety and Security Supervisor
Emrill Service L.L.C - Marina Plaza Commercial Tower - Emaar Communities
2017.07 - 2020.07
Safety and Security Officer
Emrill Service L.L.C - Emirates Living - Emaar Communities
2016.06 - 2017.07
Bachelor of Science - Zoology
CMS College
2013.01 - 2016.01
GED - Biology-Mathematics
Marthoma Higher Secondary School
2011.01 - 2013.01