Summary
Overview
Work History
Education
Skills
Key Impact Areas
Personal Information
Timeline
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NITHIN JOSEPH

NITHIN JOSEPH

Sr Sales Account Manager

Summary

Dynamic Account Manager with progressive experience developing business market strategies, directing new sales initiatives and leading growth to meet and exceed sales targets. Constantly looks for new ways to promote products and build professional network ties. Quality-focused on driving sales and maximizing profits. Enthusiastic about directing sales teams. Persuasive sales professional offering extensive hands-on experience prospecting for new clients in new markets. Results-oriented sales professional with exceptional presentation skills. Bringing extensive network of personal contacts in IT industry. Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

13
13
years of professional experience
4
4
Languages

Work History

Sales Account Manager

Cloud Box Technologies LLC
5 2022 - Current
  • Providing excellent customer service and projecting a positive company image
  • Understand the importance of time management, relationship building and business management
  • I have the ability to interact with high profile customers and key supply partners
  • Looking for a company that can benefit from my skill set and that will provide me with opportunity for growth.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Managed accounts to retain existing relationships and grow share of business.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Effectively led seasoned team of partner managers and account coordinators.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built relationships with customers and community to establish long-term business growth.
  • Created proposals for new and repeat customer business transactions.
  • Participated in ongoing professional development activities to stay current on industry trends and best practices.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Monitored market activity and quoted pricing to maintain healthy profit margins.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Business Development Executive

Sharaf DG LLC
05.2015 - 10.2021
  • Managing entire functions of business development activities such as developing comparison tables of products and services by researching product pricing, ratings and performance; negotiating prices, terms of sales and service agreements; analyzing current service needs and product satisfaction levels with established customers; quoting prices, credit terms, and other bid specifications.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Stayed current on company offerings and industry trends.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
  • Met existing customers to review current services and expand sales opportunities.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Achieved or exceeded company-defined sales quotas.
  • Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
  • Built relationships with customers and community to promote long term business growth.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Collaborated with sales and marketing departments to support client acquisition.
  • Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
  • Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
  • Aligned sales objectives with overarching company goals by collaborating closely with senior management on strategy development.
  • Informed customers of promotions to increase sales productivity and volume.
  • Maintained current knowledge of evolving changes in marketplace.
  • Served customers with knowledgeable, friendly support at every stage of purchasing.
  • Contributed to team objectives in fast-paced environment.
  • Delivered services to customer locations within specific timeframes.

Account Manager

ATAPI systems
07.2011 - 06.2014
  • Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products and services
  • Makes telephone calls and in-person visits and presentations to existing and prospective customers
  • Research sources for developing prospective customers and for information to determine their potential
  • Identifying opportunities to upsell to a customer
  • Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities
  • Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Built diverse and consistent sales portfolio.
  • Developed, maintained and utilized diverse client base.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Proven ability to learn quickly and adapt to new situations.
  • Identified issues, analyzed information and provided solutions to problems.

Education

Bachelor of Technology - Electronics & Communication

Pondicherry University
04.2001 -

Skills

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Key Impact Areas

  • Sales & Business Development
  • Channel Partner Management
  • B2B Customer Management
  • Marketing & Campaign Management
  • Customer Service & Satisfaction
  • Sales Pipeline Management

Personal Information

Date of Birth: 07/29/88

Timeline

Business Development Executive

Sharaf DG LLC
05.2015 - 10.2021

Account Manager

ATAPI systems
07.2011 - 06.2014

Bachelor of Technology - Electronics & Communication

Pondicherry University
04.2001 -

Sales Account Manager

Cloud Box Technologies LLC
5 2022 - Current

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NITHIN JOSEPHSr Sales Account Manager