A passionate and self-motivated person, devoted to the job, having more than 3yrs of experience in hospitality industry. Committed to deliver my best at every task and to always find something new to learn .
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Food and Beverage Waiter
Hilton The palm Jumeirah
Dubai
2022.05 - Current
Currently undergoing Supervisor training
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Monitored restaurant performance to identify and implement improvement initiatives.
Recruited and trained high-performing team members to deliver faultless customer care.
Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
Food and Beverage Waiter
The Ritz-Carlton
Pune
2022.02 - 2022.04
Worked as a section holder and assisted in Guest service and Guest handlingin restaurants
Worked in the events and handled group efficiently
Helped in in-room dining and at bar on various occasions
Multiple recognition from guests through social-media.
Food and Beverage Waiter
The Oberoi Udaivilas, Maurya, a Luxury Collection Hotel
Udaipur, Rajasthan, India
2020.02 - 2022.01
Worked as a section runner in restaurants and helped in guest assistance
Worked as a section holder and assisted in Guest service and Guest handling in restaurants
Worked in many banquets such as wedding events and conferences and appointed as buffet and snacks in-charge for many events
Worked in in-room dinning as a runner/server then as a order taker
Worked in dispense bar of the hotel for a minimum time to gain knowledge
Industrial Training, ITC
Industrial Trainee
ITC Maurya- a luxury collection
new delhi, India
2017.11 - 2018.04
Exposure to all the departments to gain maximum knowledge
Work appraisal from all department including HR and Training.
Education
Bachelor of Hospitality Management and - Catering Technology
International institute of Hotel Management
New Delhi
2016.06 - 2020.03
Skills
Teamwork
Communication Skills
Computer Skills
Customer Service
Fast Learner
Leadership Skills
Customer Service Skills
Ability to prioritize
Workflow planning
Safe food handling
Interests
Hobbies
Listening music
Cooking
Netsurfing
Badminton
Playing chess
Playing volleyball
Reading Novels
Languages
English
Fluent
Hindi
Fluent
Timeline
Food and Beverage Waiter
Hilton The palm Jumeirah
2022.05 - Current
Food and Beverage Waiter
The Ritz-Carlton
2022.02 - 2022.04
Food and Beverage Waiter
The Oberoi Udaivilas, Maurya, a Luxury Collection Hotel
2020.02 - 2022.01
Industrial Trainee
ITC Maurya- a luxury collection
2017.11 - 2018.04
Bachelor of Hospitality Management and - Catering Technology
International institute of Hotel Management
2016.06 - 2020.03
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