Nitisha Precious Mirembe
Abudhabi
Summary
Successful customer service assistant with six years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
5
5
years of professional experience
Work History
Customer Service Assistant
RAIN CAFE
05.2022 - Current
- Solving Problems Creatively When Easy Solutions Aren't Available
- Answering Inquiries From Customers And Providing Detailed Information About Company Products
- Identifying Customer Needs And Suggesting Most Suitable Ways To Meet Them To The Responsible Officers
- Ensuring Teamwork And Coordination To Ensure Smooth Operations
- Achieve Set Sales Targets And Use Creative Ways To Exceed The Same, Keeping The Customers In Mind.
Customer Service Assistant
RAIN CAFE
08.2020 - 04.2022
- Billing And Managing Cash/ Credit Transactions
- Maintaining a Clean And Tidy Work Space
- Welcome, Assisst And Interact With Customers In A Friendly Yet Professional Manner
- Calmly Process Returns And Exchanges
- Receiving And Assisting Customers Both On Ground And Phone Calls.
Sales Representative
SPORTLAND L.L.C
01.2019 - 04.2020
- Recommend, Select and help obtain Merchandise based On customer needs
- Open and close cash registers at the Start Or End Of The Business Trading Day
- Ensure Awareness And Understanding Of Product Range And Current Instore Promotion Details And Sharing The Information With Customers
- Ensure Customer Concerns Are Addressed Promptly And In A Professional Manner
- Ensure Store Standards Are Maintained At All Times And Supporting With All Required In-store Tasks
- Up selling And Cross Selling
- Setting Up Colourful Display To Attract Customers And Buyers
- Ensuring Customer Satisfaction
- Carefully Handling Company Property To Avoid Damages.
Education
High School Diploma -
Lakeside College Luzira
11.2014
Skills
- Communication
- Active listening
- Creativity
- Customer Service
- Leadership
- MS Office
- Problem solving
- Self discipline
- Teamwork
- Research skills
Personal Information
- Date of Birth: 09/15/1996
- Gender: Female
- Nationality: Ugandan
References
Rain Cafe, Hr Manager/ Assistant, Rain Cafe, rain@rainuae.ae, +971507242811
Hobbies and Interests
- Community involvement
- Cycling
- Journaling
- Networking events
- Volunteering
Timeline
Customer Service Assistant
RAIN CAFE
05.2022 - Current
Customer Service Assistant
RAIN CAFE
08.2020 - 04.2022
Sales Representative
SPORTLAND L.L.C
01.2019 - 04.2020
High School Diploma -
Lakeside College Luzira
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