Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Nivine Khoury

Nivine Khoury

Dubai,UAE

Summary

Accomplished professional specializing in executive support and business administration, with a strong focus on confidentiality and decision-making. Proficient in Microsoft Office Suite, supplier negotiation, event coordination, and travel management. Demonstrated success in effective diary management and team leadership to achieve organizational objectives. Dedicated to improving operational efficiency through strategic planning and superior communication skills.

Overview

26
26
years of professional experience
13
13
years of post-secondary education

Work history

Executive Assistant to Chairman

Jawar Al Khaleej Shipping L.L.C
Dubai, UAE
05.2024 - Current
  • Regularly updated internal databases to maintain accurate and accessible records.
  • Managed complex scheduling, enhancing time management across teams.
  • Facilitated effective telecommunication through organised conference calls and video conferences.
  • Conducted research to support informed executive decisions and strategic planning.
  • Handled confidential materials with utmost discretion, ensuring privacy and security at all times.
  • Maintained executive calendars; ensured seamless coordination of appointments and meetings.

Work Experience Manager

THUNES – Transfer To Mobile Financial Services LTD.
03.2023 - 06.2023
  • Coordinated relocation of three sister companies into a single-floor office.
  • Delivered projects on time, within scope and budget.
  • Managed internal teams and external vendors for smooth execution.
  • Defined project scope and aligned stakeholders.
  • Secured SOA D permits through persistent follow-up.
  • Created and tracked detailed project plans.
  • Optimized resource allocation throughout the project.
  • Controlled scope, schedule, and cost changes effectively.
  • Met tight deadlines consistently.

Office Manager & Executive Assistant

Daher Investment Management
12.2020 - 11.2022
  • Oversaw daily office operations to ensure efficiency and organization.
  • Managed supplies and office equipment.
  • Supervised administrative staff and ensured timely task completion.
  • Scheduled meetings, travel, and appointments for executives.
  • Handled all correspondence (mail, email, and calls).
  • Skilled in negotiating contracts and securing cost-effective agreements.
  • Managed government processes, visas, and work permits.
  • Responded to executive-level inquiries.
  • Handled insurance contracts and maintained office documentation.

Personal Assistant to GM

SBK Holding Office of His Highness Dr. Sheikh Sultan Bin Khalifa Bin Zayed Al Mar
Dubai, United Arab Emirates
03.2017 - 04.2020
  • Provided high-level administrative and secretarial support in a fast-paced consulting environment.
  • Supported the GM and consultants in delivering business solutions to Fairmont Hotels and affiliated branches under Accor management.
  • Acted as the key point of contact between management and clients, ensuring smooth communication.
  • Represented the GM in meetings with senior managers while he was overseas.
  • Managed calendars, scheduled meetings, coordinated travel, and handled correspondence.
  • Screened calls, organized documentation, and handled confidential queries with discretion.
  • Took meeting minutes, prepared reports, and sourced office supplies as needed.
  • Proficient in MS Office, with strong organizational, multitasking, and time management skills.

Event freelance

Freelance
Dubai, UAE
11.2015 - 03.2017
  • Planned, coordinated, and managed events independently, ensuring smooth execution and client satisfaction.
  • Handled vendor negotiations, logistics, and on-site coordination to deliver successful events.
  • Managed budgets and timelines effectively to meet client requirements.
  • Collaborated with clients to tailor event concepts and ensure alignment with their vision.
  • Successfully delivered on tasks within tight deadlines.

Corporate Head Department Manager

Selamlique Istanbul Dubai
Dubai, UAE
10.2012 - 01.2015
  • ed department and managed multi-location client portfolio.
  • Primary contact for clients, ensuring excellent service and channel expertise.
  • Met and exceeded sales targets through strategic planning and business development.
  • Negotiated and maintained sales/service contracts and budgets.
  • Drove growth via up-selling and cross-selling within accounts.
  • Resolved client issues and coordinated with sales and support teams.
  • Ensured timely delivery and adherence to account deadlines.
  • Conducted sales and corporate training sessions to enhance employee skills and performance.

Corporate Account Manager / Head Office

Patchi
Dubai, UAE
05.2011 - 03.2012
  • ed sales efforts at Patchi Head Office, achieving company sales targets.
  • Hired and managed sales team, projected annual sales, and tracked performance.
  • Managed key corporate accounts, including government and major clients like Dubai Prime Minister’s Office, Dubai Duty-Free, HSBC, Enoc, MBC Group, Reuters, Microsoft, Standard Chartered Bank, Miele, Emirates Flight Catering, Zaabeel Kitchen, Cartier, and L’Oréal.
  • Collaborated with sales, design, and project teams to develop and approve major proposals.
  • Represented the company at trade shows, engaging prospects and clients.
  • Addressed customer issues and implemented procedures to improve satisfaction.
  • Handled invoicing, order follow-ups, and up-selling to meet client expectations.
  • Supported event planning with creative product presentations and designs.

Freelance - Events and advertising

Freelance
Dubai, UAE
08.2007 - 07.2011
  • Supported advertising activities including TV commercials, ads, model portfolios, photoshoots, and fashion shows.
  • Assisted event organizers at major venues like DWTC and ADNEC, handling registration, delegate services, ushering, exhibitor support, and logistics.
  • Worked on international exhibitions such as Gitex Technology Week, Motor Show, Cityscape Global/Abu Dhabi, Air Show, Bride Show Dubai/Abu Dhabi, Arabian Travel Market, and Gulf Food Exhibition.
  • Contributed to special projects including venture research, project surveys, and new property launches for clients like Emaar, Nakheel, Limitless, Tatweer, Al Dar, Nokia, Samsung, and Mubadala.

Store Manager

Patchi
Dubai, UAE
05.2004 - 07.2007
  • Managed daily shop operations, including orders, invoices, and receipts.
  • Handled corporate accounts and maintained strong client relationships to meet expectations.
  • Oversaw the shop floor and resolved customer concerns promptly.
  • Translated event requirements into actionable plans to enhance customer satisfaction and retention.
  • Participated in developing corporate strategies aligned with market demand.
  • Trained and developed sales team to foster a customer-centric and problem-solving approach.
  • Contributed to increased sales, particularly of slow-moving items.

Personal Assistant to Principle school

MPV School
Dubai, UAE
02.2002 - 05.2004
  • Managed Registration Department operations, including daily paperwork, filing, and archiving.
  • Assisted parents and students with administrative procedures.
  • Organized school activities and coordinated event requirements and schedules.
  • Supported management and education councils with attestations and official approvals.
  • Handled incoming calls, organized meetings, and managed senior team members’ diaries.

Sales Executive – Exclusive Manager for Swarovski section

Chalhoub Group
Dubai, UAE
12.1999 - 01.2002
  • Began career as Sales Executive and promoted within six months to Exclusive Manager of the SWAROVSKI section due to dedication and skill development.
  • Managed daily showroom operations, including staff training, planning, and overall management.
  • Conducted extensive market research on competitors’ products and pricing to attract new clients.
  • Developed effective sales strategies, increasing sales by 40% and reducing operational costs by 20%.

Education

High School Diploma - High school

Dubai International School
Dubai, UAE
09.1984 - 06.1997

Diploma - Executive Office Management

Dubai Institute
Dubai, UAE
/2000 -

Diploma - Problem Solving, Up - Selling - Cross - Selling and Client Relations

Dubai Institute
Dubai, UAE
/2003 -

Diploma - Managerial Skills Development and Creative Approaches to Leadership

Dubai Institute
Dubai, UAE
/2006 -

Skills

  • High-Level confidentiality
  • Decision-Making proficiency
  • Microsoft Office Suite
  • Supplier negotiation
  • Event coordination
  • Travel arrangements
  • Diary management
  • Executive support
  • Team Leadership
  • Business administration

Languages

Arabic
Native
English
Fluent

Timeline

Executive Assistant to Chairman

Jawar Al Khaleej Shipping L.L.C
05.2024 - Current

Work Experience Manager

THUNES – Transfer To Mobile Financial Services LTD.
03.2023 - 06.2023

Office Manager & Executive Assistant

Daher Investment Management
12.2020 - 11.2022

Personal Assistant to GM

SBK Holding Office of His Highness Dr. Sheikh Sultan Bin Khalifa Bin Zayed Al Mar
03.2017 - 04.2020

Event freelance

Freelance
11.2015 - 03.2017

Corporate Head Department Manager

Selamlique Istanbul Dubai
10.2012 - 01.2015

Corporate Account Manager / Head Office

Patchi
05.2011 - 03.2012

Freelance - Events and advertising

Freelance
08.2007 - 07.2011

Store Manager

Patchi
05.2004 - 07.2007

Personal Assistant to Principle school

MPV School
02.2002 - 05.2004

Sales Executive – Exclusive Manager for Swarovski section

Chalhoub Group
12.1999 - 01.2002

High School Diploma - High school

Dubai International School
09.1984 - 06.1997

Diploma - Executive Office Management

Dubai Institute
/2000 -

Diploma - Problem Solving, Up - Selling - Cross - Selling and Client Relations

Dubai Institute
/2003 -

Diploma - Managerial Skills Development and Creative Approaches to Leadership

Dubai Institute
/2006 -

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