Nivin B
21-45(B), Amala Bhavan, Pinamthodu, Kulasekharam, Kanniyakumari Dist,India
Summary
Experienced professional in valve-actuator industry with six years of expertise in customer engagement and technical support across India and Middle East with Strong knowledge on valve - actuator design, application and testing standards. Pursuing project engineer or project coordinator opportunities in Middle East to utilize skills in providing effective solutions to the clients.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
TECHNICAL SUPPORT ENGINEER
SUSIN I-TORK ME FZC
Sharjah, UAE
08.2023 - Current
- Key responsible for supporting global customers in Product Technical (Pneumatic, Electrical & Mechanical actuators)
- Knowledge on Actuator sizing and international valve-actuator standards.
- Expertise in documentation and technical compliance for global projects.
- Knowledge in Middle East Oil & Gas specifications regarding actuators and accessories such as ADNOC, QATAR Energy, PDO etc.
- Expertise in project execution and coordination with customers for deliverables
- Experience in global end user registrations and approvals like ADNOC, QATAR ENERGY, TAQA, NAMA and others.
- Provided exceptional customer service through addressing, diagnosing and resolving technical issues in Pneumatic & Mechanical actuators.
- Expertise in coordinating Third Party Inspection for FAT testing and closing out punch points.
- Maintaining positive relationships with UAE clients through timely support
QUALITY INSPECTOR
SUSIN I-TORK INDIA PVT LTD
Coimbatore, India
11.2019 - 06.2023
- Responsible for final product inspection & testing of Pneumatic actuators and related automation accessories.
- Verifying customer PO & technical datasheets prior to dispatch for any special requirements from customer.
- Handling customer complaints and interact with customer to analyze issue and close it with CAPA.
- Knowledge on standard which is applicable pneumatic actuators design & testing.
- Handling customer audit and being part of QMS team in ISO audit.
- Involved in NPD team for new product testing, validation and certifications.
- Creating SOP and work instructions for product testing and assembly.
- Part of service team to provide technical support on actuator -valve installation at site and visited customer site at Mumbai, Gujarat & Punjab for providing customer support and analyse issue.
- Implementing smart equipments for product testing and inspection.
- Preparing final product documentation against customer specific requirements and sharing documents to customer.
- Preparing QAP, test plan, procedures for project requirements and submission to customer for approval.
- Detailed knowledge on surface preparation and painting standards.
- Knowledge on actuator sizing and involvement with application team for RFQ review in initial enquiry stage from customer.
- Good in handling instruments and detailed knowledge on GD&T with respect to drawing requirement.
Education
Bachelor of Engineering - Mechanical Engineering
SCAD COLLEGE OF ENINEERING & TECHNOLOGY
TIRUNELVELI, TAMILNADU, INDIA 07.2015 - 03.2019
Skills
- Interpersonal communication
- Technical troubleshooting
- GD&T standards
- Team collaboration
- Auto CAD, Solid works
- MS Office
- Drawing Assessment
- Knowledge of manufacturing processes
Languages
English
Fluent
Tamil
Fluent
Malayalam
Advanced
Hindi
Upper intermediate
Custom
I hereby declare that the information furnished above is true to the best of my knowledge.
Nivin.B
Timeline
TECHNICAL SUPPORT ENGINEER
SUSIN I-TORK ME FZC
08.2023 - Current
QUALITY INSPECTOR
SUSIN I-TORK INDIA PVT LTD
11.2019 - 06.2023
Bachelor of Engineering - Mechanical Engineering
SCAD COLLEGE OF ENINEERING & TECHNOLOGY
07.2015 - 03.2019