NIYAS MOOSA
DUBAI,UNITED ARAB EMIRATES
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Sales executive
MBM
KANNUR,KERALA, INDIA
06.2022 - 11.2023
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Analyzed industry and competitor trends to enhance sales strategy.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Managed client relationships from the early stages of thesales process through to post-sales
- Established and maintained positive, profitable client relationships through superb communication.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
Restaurant manager
KARIKKU RESTAURANT
KANNUR,KERALA, INDIA
01.2020 - 11.2023
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Analysed operations to improve restaurant efficiency and service levels.
- Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Established safe and secure dining environment with strong sanitation standards.
- Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Education
High School Diploma -
GHSS ARALAM FARM
KANNUR, INDIA 06.2019 - 04.2021
Bachelor of Business Administration - BUSINESS ADMINISTRATION
KANNUR UNIVERSITY
KANNUR, INDIA 06.2021 -
Skills
- Customer service
- Service promotions
- Salesforce
- Customer relations
- Sales goal attainment
- Partnership marketing
- Business development
- Competitive and trend analysis
- Relationship management
- Problem-solving
Languages
English
Advanced
Hindi
Fluent
Malayalam
Native
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales executive
MBM
06.2022 - 11.2023
Bachelor of Business Administration - BUSINESS ADMINISTRATION
KANNUR UNIVERSITY
06.2021 -
Restaurant manager
KARIKKU RESTAURANT
01.2020 - 11.2023
High School Diploma -
GHSS ARALAM FARM
06.2019 - 04.2021
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