Niyaz Ahamed
Dubai,UAE
Summary
Accomplished professional with a strong background in efficient and effective planning, multi-tasking, and communication skills. Demonstrated expertise in public relations, leadership, and critical thinking. Proficient in customer relationship management software and skilled in target achievement and promotional strategy development. Committed to leveraging these competencies to drive organizational success and achieve career growth.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Assistant Sales Manager
M.H Alshaya Co. L.L.C.
Dubai, UAE
01.2018 - 12.2025
- Operations of the retail store, ensuring smooth functioning and excellent customer service.
- Drive sales by actively engaging with customers, understanding their needs, and recommending suitable products.
- Assist in inventory management, including receiving, stocking, and replenishing merchandise.
- Support the Store Manager in implementing sales strategies and achieving sales targets.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Collaborate with the management team to identify areas for improvement and implement
Store Management
West Elm
Jeddah, KSA
01.2016 - 01.2018
- Training staff and managers, Customer Satisfaction, product knowledge, store visuals, stock levels, events, and error free Reports, Stores administration, Staff issues, customer and warehouse issues handling.
- Developed and executed promotional strategies to enhance store visibility and attract new customers through engaging events and in-store activities.
- Oversaw daily operations by ensuring adherence to company policies and standards while fostering a positive work environment for all staff.
Design Studio Specialist
Pottery Barn
Jeddah, KSA
01.2014 - 12.2016
- Utilize design expertise to assist clients in one-on-one consultation in the store and home regarding the design of their living spaces to drive store sales.
- Create and present design plans based on the client's needs, style, preferences, and living space.
- Developed compelling design concepts that aligned with current trends and customer preferences.
SSA & Admin
PB PBK
Riyadh, KSA
01.2011 - 12.2013
- Preparing and processing all the after sales administration works and reporting to store manager
- Adhere to all in-store procedures related cash / check and banking.
- Daily monitoring petty cash and expenses and requesting preapprovals from the higher management (according to the LOA)for petty cash reimbursement.
- Carrying out credit card slips reconciliation and following up with the finance Dept if any discrepancies noticed.
- Supporting to develop in-store procedures in co-ordination with the store team, management and Retail Finance team
Education
Diploma - Visual Communication
Lexicon School of Fashion
Chennai 02.1998 - 04.2000
Bachelor of Commerce -
University of Madras
Chennai India 03.1999 - 04.2002
Skills
- Efficient and effective planning
- Multi-tasking
- Communication skills
- Public Relations
- Leadership
- Critical Thinking
- Customer relationship management software
- Target achievement
- Promotional strategy development
LANGUAGES
English
Fluent
Tamil
Fluent
Urdu
Fluent
Arabic
Fluent
HOBBIES
Internet browsing, Music, Traveling, Sports
Timeline
Assistant Sales Manager
M.H Alshaya Co. L.L.C.
01.2018 - 12.2025
Store Management
West Elm
01.2016 - 01.2018
Design Studio Specialist
Pottery Barn
01.2014 - 12.2016
SSA & Admin
PB PBK
01.2011 - 12.2013
Bachelor of Commerce -
University of Madras
03.1999 - 04.2002
Diploma - Visual Communication
Lexicon School of Fashion
02.1998 - 04.2000