NIYAZUDEEN. J
Customer Support Coordinator
Chennai
Summary
Documentation Specialist experience ensuring organization's documents are stored efficiently and are easily accessible to staff. Develop and implement management and control strategies. High level of organizational skills, attention to detail and communicate.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Document Controller
Fresh Fruits Company LLC, Dubai
Ras Al Khor , Dubai
08.2021 - Current
- Created plans and communicated deadlines to complete projects on time.
- Identified issues, analyzed information and provided solutions to problems.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved problems, improved operations and provided exceptional service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Document Controller
THRYVE DIGITAL
Chennai, Tamil Nadu, India
08.2018 - 02.2021
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Provided support for document controls and worked with contract documents.
- Converted documents from one application to another.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Analyzed contract documents to identify ambiguity and conflicts between documents and specifications.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Maintain confidentiality around sensitive information and terms of agreement
Document Controller
Accenture Solutions Private
Chennai , Tamil Nadu, India
01.2016 - 07.2018
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Distribute project-related copies to internal teams.
- File documents in physical and digital records.
- Manage the flow of documentation within the organization.
- Copy, scan and store documents.
- Able to respect privacy as you might be dealing with sensitive documents.
- Ensuring that procedures are clearly defined.
- Integrating content management with other business applications.
Education
BBA (Bachelor of Business Administration) - undefined
Jamal Mohamed College (Affiliated to Bharathidasan University
01.2012 - 01.2015
Skills
MS Office skills (Excel, PowerPoint, Word)Product knowledgeAdaptabilityVerbal and written communication skillsConfidential Records Management
Process auditing
Process improvements
Data accuracy
Process auditing
Timeline
Document Controller
Fresh Fruits Company LLC, Dubai
08.2021 - Current
Document Controller
THRYVE DIGITAL
08.2018 - 02.2021
Document Controller
Accenture Solutions Private
01.2016 - 07.2018
BBA (Bachelor of Business Administration) - undefined
Jamal Mohamed College (Affiliated to Bharathidasan University
01.2012 - 01.2015