Nizar Rachad
Dubai,UAE
Summary
I desire to join an organization hath as a vision for growth and advancement. I have remarkable and fresh potentials, which I believe would be an asset to an organization that aims for progress. In the long-term, I aim to reach my full potential and further my growth with your team that will factor in the organization's advancement Ensure the highest standard of customer service is provided Suggesting new ideas and providing recommendations on the improvement of the service provided Excellent interpersonal, telephone and customer service skills
Overview
4
4
years of professional experience
Work history
Complex Front Office Supervisor
Aloft & Element Me'aisam Dubai, Marriott International
- 01.2018
Guest Service Agent
Centro Capital Doha - Rotana
02.2016 - 01.2018
Guest Service Agent
Fayrouz Plaza Beach Resort, The Three Corners
04.2015 - 12.2015
Reservations Agent
Coral Beach Tiran Resort
06.2014 - 04.2015
Education
Bachelor of Tourism and Hotels -
Alexandria Higher Institute of tourism & hotels
2014
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Saint Vincent Miami
2008
Skills
- Certificate of completion for five years of service with Marriott International
- Certificate of attending pre-opening period at Aloft and Element Me'aisam Dubai
- Certificate of completion for two years of service with Rotana Hotels
- Certificate of attending pre-opening period at Centro Capital Doha hotel
- Departmental pre-opening training at City Center Rotana hotel - Doha
- Certificate of learning and development training at Centro Capital Doha hotel
- IT SKILLS
- Proficient in MS Office Package User ie Power Point, Excel & Word
- EXTRA NON-ACADEMIC SKILLS
- Familiar with Opera, Comsys and Fidelio Systems
- Known for ability to build relationships and educate customers, resulting in customers satisfaction, retention and increased sales
- A good team player and highly adaptable to change
- Dynamic and highly motivated to accept challenges
- Ability to work in busy operations
- Ability to handle and solve tight situations
Languages
English
Fluent
Arabic
Native
Nationality
Half Egyptian// Half Tunisian
Timeline
Guest Service Agent
Centro Capital Doha - Rotana
02.2016 - 01.2018
Guest Service Agent
Fayrouz Plaza Beach Resort, The Three Corners
04.2015 - 12.2015
Reservations Agent
Coral Beach Tiran Resort
06.2014 - 04.2015
Complex Front Office Supervisor
Aloft & Element Me'aisam Dubai, Marriott International
- 01.2018
Bachelor of Tourism and Hotels -
Alexandria Higher Institute of tourism & hotels
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Saint Vincent Miami
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