MS Office
Nizar Zeidan
Trade Relations Manager
Dubai
Summary
Seeking a position in business development, sales, or account management that leverages gained experience in customer service, client relations, sales, and marketing. Professional Summary - 10+ years of experience in customer service, sales, business development, and account management across various industries - Proven ability to build strong client relationships, identify customer needs, and drive revenue growth - Excellent communication and presentation abilities with an aptitude for explaining complex products and services - Successful track record of developing marketing campaigns and sales strategies to promote company brand and offerings - Skilled negotiator focused on finding mutual value in partnerships and transactions
Overview
14
14
years of professional experience
1
1
year of post-secondary education
1
1
Certification
3
3
Languages
Work History
Trade Relations & Business Operations Manager
Al Barni Gourmet
Dubai
01.2023 - Current
- Managed and developed sales team, performed sales, and developed promotions of both natural & organic food products for the sales team, performed marketing campaigns, and developed promotions of natural food products for the company with a focus on sustainability- Handle end-to-end operations including sourcing suppliers, ensuring efficiency and quality, and managing customer relationships - Utilize marketing analytics to track KPIs and pivot strategy based on insights
- Created effective sales promotions and marketing strategies to deliver AED160K in sales
Social Media Promoter
Webtalk.com
Online
05.2020 - 06.2023
- Generated leads and turned fans into customers and brand advocates through social media platform webtalk- Created engaging digital content and ad campaigns tailored to ideal customer demographics.
- Attracted and Converted 500 referrals under my team.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships
- Designed and implemented social media strategies to align with business goals
- Increased customer engagement through social media
- Developed marketing content such as blogs, promotional materials, and advertisements for social media
Property Consultant
Springfield Real Estate
Dubai
04.2018 - 05.2020
- Promoted and listed sales and rental properties through referral and personal contacts - Built trusted advisor relationships with clients to understand needs and match properties - Consistently met sales targets and followed company guidelines for lead and opportunity management
Business Development Executive
Wehbe Insured, Oud Metha
Dubai
01.2014 - 09.2014
- Fostered client relationships and introduced new products aligned to customer needs- Quickly responded to client queries and concerns to deliver optimal service- Liaised with internal teams to develop detailed knowledge of market conditions and product offerings.
- Made 50 outbound calls per day and up to 10 emails or contacts via various channels to customers.
Sales Manager
Cedar International FZC
Sharjah
05.2010 - 09.2013
- Provided customer management solutions and consulting services to foreign investors and companies - Assisted with business setup, visas, and registration services to facilitate entry into the UAE market- Operationalized sales processes from lead generation through close.
- Contacted at least 50 customers per day to meet and exceed my set goals.
Education
Foundation Degree in Science - Environmental Science
Omdurman Al Ahlia University
09.1992 - 06.1993
GCSEs - Biology
British Counsel
Muscat, Oman 06.1991 - 01.1992
Skills
Business operations expertise
undefinedSoftware
CRM
POS
SAAS
Hardware Troublshooting
Certification
Cryptocurrencies
Interests
Reading, swimming and taking brisk walks
Timeline
Trade Relations & Business Operations Manager
Al Barni Gourmet
01.2023 - Current
Social Media Promoter
Webtalk.com
05.2020 - 06.2023
Property Consultant
Springfield Real Estate
04.2018 - 05.2020
Business Development Executive
Wehbe Insured, Oud Metha
01.2014 - 09.2014
Sales Manager
Cedar International FZC
05.2010 - 09.2013
Foundation Degree in Science - Environmental Science
Omdurman Al Ahlia University
09.1992 - 06.1993
GCSEs - Biology
British Counsel
06.1991 - 01.1992
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