MS Office
Nizar Zeidan
Trade Relations Manager
Dubai
Summary
Seeking a position in business development, sales, or account management that leverages gained experience in customer service, client relations, sales, and marketing. Professional Summary - 10+ years of experience in customer service, sales, business development, and account management across various industries - Proven ability to build strong client relationships, identify customer needs, and drive revenue growth - Excellent communication and presentation abilities with an aptitude for explaining complex products and services - Successful track record of developing marketing campaigns and sales strategies to promote company brand and offerings - Skilled negotiator focused on finding mutual value in partnerships and transactions
Overview
14
14
years of professional experience
1
1
year of post-secondary education
1
1
Certification
3
3
Languages
Work History
Trade Relations & Business Operations Manager
Al Barni Gourmet
Dubai
01.2023 - Current
- Managed and developed sales team, performed sales, and developed promotions of both natural & organic food products for the sales team, performed marketing campaigns, and developed promotions of natural food products for the company with a focus on sustainability- Handle end-to-end operations including sourcing suppliers, ensuring efficiency and quality, and managing customer relationships - Utilize marketing analytics to track KPIs and pivot strategy based on insights
- Created effective sales promotions and marketing strategies to deliver AED160K in sales
Social Media Promoter
Webtalk.com
Online
05.2020 - 06.2023
- Generated leads and turned fans into customers and brand advocates through social media platform webtalk- Created engaging digital content and ad campaigns tailored to ideal customer demographics.
- Attracted and Converted 500 referrals under my team.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships
- Designed and implemented social media strategies to align with business goals
- Increased customer engagement through social media
- Developed marketing content such as blogs, promotional materials, and advertisements for social media
Property Consultant
Springfield Real Estate
Dubai
04.2018 - 05.2020
- Promoted and listed sales and rental properties through referral and personal contacts - Built trusted advisor relationships with clients to understand needs and match properties - Consistently met sales targets and followed company guidelines for lead and opportunity management
Business Development Executive
Wehbe Insured, Oud Metha
Dubai
01.2014 - 09.2014
- Fostered client relationships and introduced new products aligned to customer needs- Quickly responded to client queries and concerns to deliver optimal service- Liaised with internal teams to develop detailed knowledge of market conditions and product offerings.
- Made 50 outbound calls per day and up to 10 emails or contacts via various channels to customers.
Sales Manager
Cedar International FZC
Sharjah
05.2010 - 09.2013
- Provided customer management solutions and consulting services to foreign investors and companies - Assisted with business setup, visas, and registration services to facilitate entry into the UAE market- Operationalized sales processes from lead generation through close.
- Contacted at least 50 customers per day to meet and exceed my set goals.
Education
Foundation Degree in Science - Environmental Science
Omdurman Al Ahlia University
09.1992 - 06.1993
GCSEs - Biology
British Counsel
Muscat, Oman 06.1991 - 01.1992
Skills
Business operations expertise
Business relationship cultivation
Strategic Business Relationships
Business operations management
Business operations understanding
Software
CRM
POS
SAAS
Hardware Troublshooting
Certification
Cryptocurrencies
Interests
Reading, swimming and taking brisk walks
Timeline
Trade Relations & Business Operations Manager
Al Barni Gourmet
01.2023 - Current
Social Media Promoter
Webtalk.com
05.2020 - 06.2023
Property Consultant
Springfield Real Estate
04.2018 - 05.2020
Business Development Executive
Wehbe Insured, Oud Metha
01.2014 - 09.2014
Sales Manager
Cedar International FZC
05.2010 - 09.2013
Foundation Degree in Science - Environmental Science
Omdurman Al Ahlia University
09.1992 - 06.1993
GCSEs - Biology
British Counsel
06.1991 - 01.1992